New and existing TimeForge users received a major upgrade on Thursday night, as the TimeForge system was updated to provide more flexible scheduling, new time and attendance functionality, and brand new Communication Log features! Some of the new features include:

• Availability Requests have been upgraded and are now easier to use. Outstanding employee availability requests are presented as part of the schedule making process and employees are constantly informed of any changes to their availability.

• Never accidentally schedule staff before or after closing the store! Open and closing times can be configured while making the schedule, and warnings are displayed when staff are scheduled before the store is open or after the store is closed.

• Employees are automatically notified by text message when management approves a shift swap.

• Export punch-in and punch-out times to payroll for easy processing. TimeForge has partnered with CompuPay, a leading provider of payroll for small-to-medium retailers and restaurants. Hours can be exported to CompuPay with a single click!

• Easily identify which employees need to work in specific stations or sections, and schedule these positions with a single click. No more typing “Section 1” or “Pizza” or “Lane 3” when making schedules!

• In accordance with state and federal laws, each position (or job code) can have multiple pay rates, depending on the time of day. Always make sure that employees are paid appropriately!

• Employees can now search for a shift to pick up, or can pick up any shift that has been given up shift by another employee – if approved by management.

• Support for delivery drivers is now included! Drivers can enter tips and mileage for their shifts directly into the TimeForge Time and Attendance module.

• Support for break and meal periods has been enhanced, and managers can now create specific break and meal periods for each shift when building the labor schedule.

• Decisions about your business that include the weather can now be made directly from TimeForge. TimeForge includes weather forecasts on the “To Do Today” page.

• New reports! New TimeForge reports include summary reports for time and attendance, as well as several new scheduling reports.

• Are employees asking for the ability to print the schedule, or a copy of the request log? A setting inside of TimeForge will allow employees to print their own copy of the schedule, breaks, or requests.

• Does your shift need more information than TimeForge normally provides? You can now enter shift notes directly on to the schedule while building shifts!

• Significant improvements to TimeForge Attendance were made – time and attendance entries can be sorted a number of different ways, and a note can be entered for each attendance entry.

As always, feedback on the new TimeForge functionality is always appreciated!

Do you own or operate a retail or restaurant company?  Perhaps your store sells collectibles, health food products, cell phone accessories or curtains and rugs.  Regardless of the goods being offered, tightly controlling your labor expenses in the current economic climate is crucial to generate a profit.  Relevant employee expenses including payroll costs, training, and turnover should be properly managed.  With the proper procedures and a set of tools to assist with the complex chore of managing labor, your business can increase profitability.

One key to managing a labor force properly is to schedule part-time and full-time employees before they are needed for work (a theoretical work schedule), and then track the scheduled work against when employees clock-in and clock-out (the actual worked hours), a process known actual vs. theoretical, or AvT.  Good managers reduce the difference (variance) between the Actual hours worked and the Theoretical schedule, while maximizing the sales for the business.

Improper labor scheduling will lead to one of two circumstances for your business:

1. Too many employees are scheduled to work, increasing payroll costs, and reducing profits.  Alternatively, employees are sent home (or cut from the schedule) without working hours they were promised on the schedule.
2. Too few employees are scheduled to work, decreasing the number of sales that are made, and reducing profits.

Neither option is desirable, and the key to avoiding both situations is to monitor and refine the AvT at your business.

Smart managers constantly balance employee satisfaction against the needs of the business in an effort to keep payroll costs down, reduce turnover, and increase profits.  Turnover is extremely expensive, and a 2004 study by the Employment Policy Foundation found that the average turnover cost of a single full-time employee is $13,355.  To recover from the effects of the turnover of a single full-time employee, a retail store would need to sell more than 3,000 pairs of khakis priced at $35 each.  A restaurant would need to sell more than 7,613 children's combo meals at $2.50 each.

One way to reduce turnover at your store is to implement a labor scheduling tool such as TimeForge, an online employee scheduling solution.

Peter Edwards, owner of Zeb's General Store in North Conway, New Hampshire knows that proper employee scheduling is key to managing a retail business, especially a seasonal business.  Peter chose TimeForge to help him manage full-time and part-time shift labor at his store. reducing employee turnover and lowering labor costs.  Peter uses templates in TimeForge to rapidly build schedules for his business, and TimeForge automatically emails and text messages the schedule to his employees on a daily basis – notifying employees of their upcoming work schedule and keeping his staff happy.

Peter had this to say about TimeForge:

I own a retail company.  We employ 15 full time employees, and between 5 and 15 part time employees depending upon our season.  I signed up for the 90 day trial period and have been using the TimeForge program for about 45 days.  I have found the program to be easy to use and it hits the mark with respect to our staff scheduling needs.  The email notification aspect of the program is a great feature that I am sure our employees will like.

The most important aspect of TimeForge is the incredible customer support.  Responses to the help menu item are emailed within 24 hours, and a live person actually answers the phone to respond to your questions.  I look forward to using TimeForge and would be pleased to talk with any prospective user of the scheduling program.

If you would like to see what TimeForge can do for your restaurant, hospitality, or retail business, then please sign up today for a free trial or contact our sales department for more information about TimeForge.

How long does it take to make an employee schedule for your employees? It should take less than 5 minutes! Did you know that TimeForge can minimize costs and increase profits through effective employee scheduling at your pizza, restaurant, hotel, bar, club, or retail business. Sign up today for a free trial!

The Nation Restaurant Association is forecasting a shortage in workers over the next several years, as the growth of the hospitality sector surpasses the available labor force. Instead of hiring new laborers, many growing operators will need to maximize their existing workforce – and supplementing trained workers with advanced technology solutions is a wise decision. Shorter training times, tighter staffing, faster service times, improved accuracy, and more consistent product quality are just a few of the benefits of blending technology and employees.

Restaurant Business, one of the nations leading restaurant and food-service publications, recently featured an article on the topic of “High Tech Takes on Big Labor”, focusing on many relevant technology advancements including:

• Pay-at-the-table technology (Faster table turnover which means more sales with fewer employees)
• Wireless order taking (Directly enter orders into the POS system, servers can focus on guest satisfaction)
• Web-based employee scheduling (Build schedules faster and notify employees of upcoming work, reduces overhead drastically)
• Online ordering (labor is not needed to field phone calls, enter orders, or pay customers)

A number of technology vendors were highlighted in the article, including TimeForge.com

Some of the scheduling related vendors mentioned in the article include:

• ASI's Restaurant Manager Labor Scheduling Module that generates staffing rosters and then can be printed, posted to the website, emailed, or sent as text messages.

• CrunchTime!'s Labor and Workforce Management tool which is a web-based solution that interfaces with various POS and HR systems.

• HotSchedules web-based product which offers enhanced reports, rule-based auto-scheduling and POS integration.

• Deterministic's Labor System is a web-based labor forecasting and management program.

• MacromatiX's Scheduling and Labor Management product is a web-based QSR and fast-casual scheduling program which alerts managers when labor is “over” or “under”.

• MICROS Systems has a new mylabor product (part of the mymicros.net suite), offering a web-based labor management tool.

• TimeForge.com is a web-based scheduling system designed to keep management on the floor, and reduce turnover by keeping employees “in-the-loop”. The software builds a complete schedule in just a few seconds, and can be manually adjusted to meet specific needs of the business. Employees receive daily reminders about schedule changes, through the website, email, and text messages – and workers can trade shifts online, read messages from management, and request time off (or change their availability).

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor expenses through effective employee labor management at your business, bar, club, or restaurant.

Don't forget to setup your employees to be able to login to TimeForge.com!

Employee access to TimeForge.com is included with the TimeForge service, for no additional charge. On the website, your employees can:

• Review upcoming schedules
• Swap shifts with other employees with management approval
• Change availability with management approval
• Request time off, or request to work a shift with management approval
• Review messages from management
• Lookup contact information for co-workers
• Setup daily text message (cell phone), and email schedule alerts

In addition to keeping employees "in-the-loop" and reducing turnover, empowered employees will call your business less often - because they already know the answers to their schedule questions on TimeForge.com You will have more time to do other tasks!

It should take less than 5 minutes to make the employee labor schedule for your business! Did you know that TimeForge can streamline and minimize labor expenses through effective employee labor management at your business, bar, club, or restaurant?

As we discussed before, RunningRestaurants.com recently featured TimeForge.com in their People & Staffing section. However, RunningRestaurants.com is a member-only site and is brought to you by the minds behind RestaurantReport.com and Sante ... so you know it's worthwhile!

However, because the article is part of a member-only website, it will only be removed from the general public in a few weeks, and you'll need to be a member to purchase it. We do suggest becoming a member, but in the meantime, the article is re-published below for your convenience:

TimeForge offers a web-based employee scheduling system for restaurants. We spoke with Anthony Presley, the Founder of TimeForge about his business and some of the potential ways it benefits restaurant operators today.

RR: Paper schedules have worked for a long, long time -- why web based labor scheduling?

AP: Because paper schedules are difficult and time consuming. Building a paper schedule requires that the manager building the schedule consider many different factors including employee abilities / skills, anticipated sales, individual work habits, food preparation, employee availability, individual work requests, certifications required for handling alcohol, and overall labor costs. If any one of those factors is incorrect, the establishment can lose sales, personnel, or be fined. It's a tedious and time-consuming task that few operators enjoy doing.

Web based labor scheduling allows managers to input many of the scheduling factors into an easy to manipulate format, and the software remembers - forever - everything that the managers (or employees) input. If "John" asked for Monday off, and the manager agreed, then John is not available to be scheduled on Monday.

RR: What do employees think of the system?

AP: Employees LOVE the system. We recently began entering data for a client in Connecticut, and as part of our data entry, we setup all of his employees to be able to login into TimeForge. Our setup process can take between 2 and 4 days, and by the time the owner was using TimeForge, his employees had already submitted more than 40 requests for time off, had been receiving daily email and text message alerts about their schedules, and told him that it was "Very Cool!"

RR: The notification aspect of your system seems like a neat feature -- talk about this a bit.

AP: Notifications keep employees "in the loop" anytime a schedule is created, a request is approved or denied, or a shift swap is approved by management. More specifically, with TimeForge, employees can input their email address and/or their cell phone numbers to allow TimeForge to contact them. Of course, employees can check the status of upcoming schedules, shift swaps, or request / availability changes at any time by logging into the website.

When schedules are published or modified by management, employees are sent an email with the updated schedule. Employees receive schedule emails on a "rolling" basis - meaning that they receive an email every day, which includes that day's schedule, and the next several days (up to 30) worth of schedules. Additionally, employees can receive text messages before their shift. These messages go straight to their cell phone, and can be setup by the employee to ring up to 24 hours in advance of the beginning of the shift.

The notifications keep employees informed, which makes them happy, which reduces turnover. A win-win for the business!

RR: So, have you seen the system positively effect employee turnover?

AP: Yes, yes we have. Many of our users have seen a 5% - 8% reduction in turnover after using our system. Why? Because requests are tracked, employee schedule preferences are tracked and both requests and preferences appear on the schedules every time. Employees are notified when they need to work. Schedules can be printed, emailed, and sent via text message. Employees stay happy, because they always know what is going on, and don't have to wait for management to post the schedule on Sunday night to see who works on Monday morning.

RR: If a restaurant operator says "tell me in 15 seconds why your product is a good idea", how do you respond?

AP: We have a simple pitch...it is designed to be simple, because our software is simple. The response is always: "Can you make a schedule in 30 seconds? Our software can, which means you can be doing something else with your time." I don't know many operators, even with only a few employees, who can build a schedule in 30 seconds.

Once the restaurant operators digests the fact that TimeForge can, in fact, build a complete schedule in 30 seconds...then we start talking about employee notifications, shift swapping, overlapping schedule capabilities (kitchen, dining room, patio, catering, etc.), multiple locations, strength/skill level ranking, multiple position tracking, reduction in turnover, etc.

RR: How much time does a typical owner/manger have to spend with the scheduling system on a weekly basis? And how have you seen that differ from what they experience with their existing scheduling system?

AP: Most of our users are able to pick up the basics of the system within minutes. We have several tutorials, as well as more than 100 FAQ questions and embedded help screens to assist our users.

However, once fully proficient with the software, the typical managerial user can expect to spend about 3 - 5 minutes per day with the software. This time is used to print out the daily schedule, review any employee requests that are outstanding, and approve or deny employee shift swaps. Additionally, when it is time to make the schedule, managers can expect to spend another 5 - 10 minutes creating the schedule for a medium-sized restaurant. When they are happy with the schedule, they just click "Post", and all of the employees on the schedule can see the schedule. That's it!

Comparatively, scheduling with excel (or by hand) or a POS system requires that the manager first locate the request book, the availability sheets, the notes that were taken outside of either of those documents, a separate sheet for each individual's labor costs, and they will need to keep track of several other factors in their head (such as employee skill sets, and min/max hours per employee). Once they're done (a process which could take between 2 and 6 hours per week), they need to make sure the employees are notified. This probably means going into their email system, copying the schedule, and emailing it to their employees. A lot more work, a lot more than can go wrong.

TimeForge.com

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor expenses through effective employee labor management at your business, bar, club, or restaurant.

On Sunday night, we released the latest version of TimeForge, the groundbreaking, simple and easy to use employee scheduling software. This new version continues to improve the TimeForge software, adding many new features so you can go home sooner!

What's New?

Graphic Improvements. Many of the charts in TimeForge.com received an upgrade over the weekend. They look better, display faster, and can now be printed! To print a chart, right click on the chart, and click “Print”.

Colors! You can now change the colors of the graphs inside of TimeForge to meet your needs, based on the position being scheduled. To do so, click on “Employees” and then click on “Positions”. Click “Edit” on the position you want to change, and then click on the color box to pick a color for the position.

Reliable Text Messaging Alerts. We guarantee that our text messages will be delivered to you and your staff. We provide a high quality text messaging solution for our clients, and have partnered with ClickATell, a text-messaging pioneer, to ensure that your messages are always delivered to your staff.

Setup Wizard and User Wizard Improvements. These two tools enable you, and your management team, to quickly add employees and positions to TimeForge. They have been streamlined to include only the crucial information needed to build a schedule.

Free Schedule Entry. We have always offered Free Schedule Entry for you and your team. Fill out a simple spreadsheet, and send us two of your current schedules. We enter your schedules for you!

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee labor management at your business, bar, club, grocery, convenience store, or restaurant.

Managers Save Hours Making Employee Schedules, Reduce Turnover

Lubbock, TX – October 22, 2007 - Labor is one of two large cost centers in the food-service business, and can account for more than thirty-percent (30%) of the expenses in a well managed restaurant or club. Managers spend hours every week deciding how to schedule their labor force – time that could be spent with guests or managing other aspects of the business. Poorly scheduling the work force can result in severe negative consequences for the business including higher turnover, reduction in morale, and increased payroll expenses. In development for almost three years, the latest version of TimeForge.com provides a quick, simple, and affordable solution for managers to schedule their work force.

According to a recent study performed by TimeForge.com, managers in the restaurant, bar, and club industry spend between one and eight hours every week building their labor schedule. Scheduling employees is a complicated and thankless task, requiring that managers juggle availability sheets, request and manager log books, and sticky notes in addition to memorizing overtime regulations, labor laws, and the staffing needs of the business. With an average salary and benefits package of more than $62,500 per year, managers can cost a restaurant more than $1,000 a month to maintain a basic labor schedule. The latest version of TimeForge.com turns employee scheduling into an automated task that can be performed in a few minutes - saving thousands of dollars every year for the store.

TimeForge.com is an easy-to-use web application that can be accessed remotely by both employees and managers. The software currently assists more than 600 businesses schedule their employees, including many hospitality and food-service establishments such as restaurants, bars, hotels, clubs. However, other companies such as retail centers, health clinics, movie theaters, and realty companies are taking advantage of the easy-to-use and affordable scheduling software. “... I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use." said Nicole, Managing Administrator for Exit Premier Realty.

The labor scheduling software comes with a number of features designed to make managing a schedule simple:

• Managers can display schedules in list, grid, or graphical formats.
• AutoScheduler™ system builds a complete schedule in seconds.
• Requests and employee availability are stored indefinitely, and automatically appear on the schedule.
• Employees are automatically notified by email and text messages of any posted schedule changes.
• Managers can compare theoretical schedules and actual payroll costs to calculate performance.
• Employees can swap shifts with other qualified employees.
• And much more!

Other users, such as Sherry, a manager at Music Man's BBQ, enjoy easy employee scheduling with the TimeForge.com AutoScheduler™ system. According to Sherry, “It's cut my time to make a schedule in half!” The AutoScheduler™ system considers millions of employee combinations based on factors such as availability, labor costs, employee strengths, and overtime regulations. The best schedule available for the business is calculated in seconds, and management can modify it where necessary.

If you manage employees, online labor scheduling software is a worthwhile investment. Properly managing labor saves time and money for the business, and improves the job satisfaction of both employees and managers. For more information about TimeForge.com, and to sign up for a Free Trial, visit the website at http://www.TimeForge.com

About TimeForge.com
TimeForge.com is the premier employee scheduling software, designed to provide fast ROI benefits to the business, and to meet the growing demands of the work force. TimeForge.com is affordable software that works for both independent and chain operations.

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, club, or business.

Lubbock, TX – May 21, 2007 – TimeForge.com, a scheduling application designed for the food-service industry, was released in February and has been quickly adopted by the hospitality industry. For years, electronic scheduling has been a growing alternative to “pen-and-paper” scheduling, but most electronic systems have been overly complex and cumbersome to use. Employee scheduling is now simple! The TimeForge.com software is easy to use, quick to implement, and provides an effective combination of quality software and extensive features, with monthly programs starting under $10 / month.

Along with the basic ability to quickly and easily create schedules that work for your business (including multi-week or monthly schedules), TimeForge.com includes AutoScheduler™, an automatic scheduling tool developed with leading industry experts. The AutoScheduler™ program simplifies the creation of schedules by accurately balancing employee requests, payroll costs, and staffing requirements. With the click of a mouse, the AutoScheduler™ can create an entire 7-day schedule for your business in under 30 seconds! Blazing fast scheduling combined with industry-leading reports puts you and your managers back where you belong .... on the floor with your customers.

TimeForge.com will automatically alert employees of newly posted schedules and schedule changes on a continual basis. Employees can be notified through the TimeForge.com website, email, or even daily text message alerts. Multiple notifications provide a solid scheduling system that eliminates any confusion about staff responsibilities. TimeForge.com also reduces the amount of time that managers spend on the phone with employees. Employees can log in to their individual TimeForge.com accounts and enter a work request (time off, school schedules, work preferences, etc...); the manager can then approve or deny employee requests at their convenience.

TimeForge.com can save your business time and money, and can reduce confusion and tension between the management and staff.

Sign up for your free trial at www.TimeForge.com today!

About TimeForge.com
TimeForge.com is an employee scheduling application designed for the hospitality and restaurant industries. Currently used by more than 100 restaurants, bars, and clubs from all over the United States, TimeForge.com is designed from the ground-up to simplify the complicated process of employee scheduling, with a single task in mind: to put management back where they belong – on the floor with customers.

We're proud to present the latest version of TimeForge, version 1.3, the most advanced employee scheduling software available for the restaurant and hospitality industry.

After weeks of testing, and more feedback from our valued users (thanks for your feedback!), we have added new features to ensure that TimeForge works the way you, and your management team, work.

Some of the new features include:

• Improved tab interface provides easy navigation around TimeForge.
• Our new Setup Wizard will have you up and running within minutes, streamlining the input of positions, base pay rates, and employee specific information.
• Skill levels can now be applied to shifts and employees to build more accurate schedules that reflect your needs to have experienced staff at certain times. Skill Levels now work with the AutoScheduler™!
• Text message notifications for your staff will now consider your time zone, and will notify employees during appropriate business hours.
• Easily copy existing schedules or templates with one click - create a schedule for next week in a matter of seconds.
• Many of the reports have been improved.

Version 1.4 should be released to our customers (at no extra charge!), with new features, on May 11, 2007. If there are any features you'd like to see in the software, which might help your spend more time "on-the-floor", and less time sitting in front of a bunch of sticky-notes, please let us know!