Product Mix Relating to Inventory Costs

Not too long ago, I helped a user (Big Biscuit) with an inventory related question on the Foodservice Forums located at www.foodservicei.com

His questions (paraphrased) were:

  • Let’s say that 15 restaurants have an average food cost of 27.50%
  • If one of the fifteen restaurants has a 29.50% food cost, could the reason for the higher food cost be because of their product mix? Or, is the only option product theft or shrinkage?
  • Put another way: Could a higher than average food cost at one store be because they sell more individual menu items that have higher food costs?

What an interesting question! This question isn’t specific to the hospitality / food-service industry, and could easily apply to a car dealership (average price of a vehicle), retail store, or plumbing repair shop. Without getting too deep into statistical analysis, the general answer to an anomaly in inventory is “it depends”, as the problem could be related to:

  1. Vendor changes (perhaps one store gets smaller cuts of beef, so they have to use more beef to get the same amount of stew).
  2. Personnel changes (a new cook may use more or less butter than her predecessor)
  3. Shrink or Shrinkage (fraud, theft or loss of a product, accounting errors, or perishable inventory)
  4. Different product mix (using or selling different quantities of inventory items)

To illustrate this particular problem, let’s assume we have two stores:

Store A and Store B sell the same “stuff” (menu items), and each store has sales of $1,000 per day.

Store A is located in a place where only “locals” would know about it, and most of the locals order burgers, which run $5 gross, but have a food cost of $1 (20%). The patrons also occasionally purchase steaks, at a gross of $20, but with a higher food cost of $10 (50%).

In this case, Store A has a product mix of 20 steaks ($400 gross, $200 in food cost), and 120 burgers ($600 gross, $120 in food cost). Total food cost is $320, or 32% ($320 / $1000) food cost, and each of the 140 clients spent an average of $7.14

Now, let’s say that Store B is located on the boardwalk, and sells more steaks than burgers. With 40 steaks ($800 in gross, and $400 in food cost), and 40 hamburgers ($200 gross, $40 in food cost), Store B’s product mix has an average food cost of 44% ($400 + $40 / $1000), and each of the 80 patrons at this store spent an average of $12.50

In this case, Store B has a 12% higher food cost than Store A. Interestingly enough, Store B only served 80 patrons, compared to the 140 clients that Store A was able to serve – another excellent indicator for tracking shrinkage. What is the average of the two stores? 38% food cost and $9.82 per person on an average check. Both stores are 6% away from the “average”.

As illustrated by the above example, varying product mix can certainly cause food costs to fluctuate, and one should be very careful when comparing averages against each other.

How do you compare product mix at your location?

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

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Time and Attendance – Improved in TimeForge

TimeForge contains a very powerful and flexible Time and Attendance Module that can be used to track when employees are actually working at your business. The Time and Attendance Module is designed to ease payroll preparation for restaurants, cafes, catering companies, retail businesses … your business!

Using the Time and Attendance Module is extremely simple, requiring that employees simply click “Clock In” and “Clock Out” to clock-in and out of the TimeForge system. Some of the functionalities of the TimeForge Time and Attendance Module include:

  • Restrict employees to specific computers / IP addresses when clocking in (employees must be on site to login!)
  • Require that employees be on the schedule before they can clock-in
  • Compare the theoretical labor schedule to the actual employee clock-in and clock-out
  • Ensure that employees clock-in right on time, no more early clocking in and clocking out
  • Clock employees out when they forget to do so themselves
  • Easily determine which employees are clocked-in, and how much that employee has cost your business
  • Run employee timesheets to prepare for your payroll

Start using the TimeForge Time and Attendance Module today, and stop using punch cards and time clocks!

How long does it take to make your employee labor schedule? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your retail business, restaurant, bar, club, or hotel?

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International Restaurant Show

Some of the TimeForge staff will be at the upcoming International Restaurant Show in Las Vegas, Nevada. This hospitality trade show is co-located with three other large events, including:

The trade show starts February 24, 2008 and wraps up on February 27, 2008 with more than 300 exhibiting companies in attendance. Companies serving the hospitality and food-service industries will be in attendance.

So who should attend? Independent and chain managers, owners, and operators of restaurants, hotels, casinos, resorts, and nightclubs.

Where will we be? Our team will be walking the trade show floor, looking for innovative products and outstanding partners. We intend to meet with a number of vendors at the show, but will also be sitting in several of the educational programs that are being held.

Some of the seminars you might find us in include:

  • Hiring, Training, Motivating and Keeping High-Performance Employees by Terry Morey at RestaurantMarketingGroup.org
  • Choosing a Restaurant Franchise: Follow Your Heart, But Don’t Lose Your Head by Ken Reimer at Baker Bros
  • Ask The Expert by Chris Weinberg at The BarFly Group
  • Online Ordering: Pitfalls, Obstacles & Benefits by G.R. Homa at BigHoller

If you are a vendor who will be at the show, a consultant, or an operator who would like to talk with us about our solutions to employee and labor scheduling. temperature monitoring (and HACCP systems), or our patented table management solution …. please contact us!

How long does it take to make your employee labor schedule? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your retail business, restaurant, bar, club, or hotel?

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Age and Brand Analysis of POS Systems in Foodservice

Entitled A Look Into the Leading Chains of the Casual, Fast Casual, Quick Serve, and Family Restaurant Segments, Chain Store Guide (CSGIS) recently published an whitepaper describing Point of Sale (POS) systems currently being used by various national restaurant chains.

There is some interesting information in the whitepaper, which is an examination of the data that Chain Store Guide has been collecting for years, and makes available in some of their products. The paper looks at the average age of POS hardware and POS software in use at the top five restaurants for several segments of the hospitality industry, including:

  • Fast Casual (Panera Bread, Chipotle Mexican Grill, P.F. Chang’s China Bistro, Boston Market, Captain D’s, etc…)
  • Casual (Applebee’s, Chili’s, Outback, Olive Garden, T.G.I Friday’s)
  • Quick Serve (McDonald’s, KFC, Burger King, Subway, Pizza Hut)
  • Family Restaurant (Denny’s, Cracker Barrel, Golden Corral, Bob Evans, Waffle House)

According to their data:

  • The top 5 fast casual chains have Point of Sale hardware that is almost 7 years old, and Point of Sale software that is just over 5 years old (on average).
  • The top 5 casual chains have Point of Sale hardware that is about 6 years old, and Point of Sale software that is right at 9 years old (on average).
  • The top 5 quick service chains have Point of Sale hardware that is right at 4 years old, and Point of Sale software that is just over 3 years old (on average).
  • The top 5 family chains have Point of Sale hardware that is just over 7 years old, and Point of Sale software that is more than 9 years old (on average).

You can read the full Chain Store Guide report here.

How long does it take you to make an employee work schedule? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee labor management at your business, bar, club, grocery, convenience store, or restaurant.

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Employee Labor Scheduling: Interview with TimeForge.com’s Anthony Presley

Our employee scheduling product, TimeForge, has been featured on RunningRestaurants.com, a members-only sister site of RestaurantReport.com In the interview, I discussed some of the special features in TimeForge, such as the AutoScheduler, employee schedule alerts, employee requests, and setting up availability.

Thanks very much to Jaime Oikle and his staff for featuring our software!

Some of the topics that we covered included:

  • Labor scheduling has been done on paper for years … why should a restaurant look at moving to web based employee scheduling?
  • Do employees like to use labor scheduling systems like TimeForge?
  • What are employee notifications, and do employee alerts help keep staff happy, and reduce turnover?
  • Does a web based employee scheduling software positively effect employee turnover?
  • In 15 seconds (or less), tell restaurant operators and managers why they should use TimeForge for their scheduling needs.
  • How long does it take to learn a powerful labor scheduling system like TimeForge, and how much time do owners/managers spend with your system on a weekly basis to manage the schedules?

Feel free to let us know if you think we forgot something important!

You can read the complete article on RunningRestaurants.com

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee labor management at your business, bar, club, grocery, convenience store, or restaurant.

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Off Topic: Inventory Managment for Restaurants

One of the newsletters that we receive at TimeForge is the excellent (weekly) Restaurant Report Newsletter. Two weeks ago, this question was posed in the newsletter:

Inventory Control Programs – What would you recommend as the best inventory control programs that is easy to read, follow and upkeep with information. As well we are looking into a new computer system and program for the front of the house….what would you recommend. We are in Canada and service and maintenance of course is very important.

Several years ago, we did a study of food-service industry inventory programs, and looked at the adoption and usage of inventory procedures in the marketplace. During this study, we also spoke with many of the “obvious” players in the industry – so we sent the poster a response to her question, which was published in this week’s Restaurant Report:


As I’m sure you are aware, there are dozens of inventory systems on the market today, and even more if you consider systems which are part of the “back-office” software suites.

The interesting thing about inventory systems is that….few people use them. We did a study about 2 years ago of all of the major players, and how many people used their products. Less than 20% of the market uses inventory control (with a computer). That being said, there are some amazing programs out there that will help reduce food costs and/or track inventory.

Some of the main vendors include:

Eatec, MenuLink (part of Radiant), and Compeat are all “high end” systems. Expect to spend between $10k and $40k for your store to get started with one of their packages. Really designed for very large chains. These guys own about 3 – 4% of the hospitality inventory market.

iPro is (was) a one-man show, and is the “bargain bin” version of inventory software. I would stay away from this product, even if it’s only $99. They own about 1% of the market (mostly eBay purchases).

ChefTec is “the” independent inventory product in the US, and is based out of Colorado. Getting support isn’t always easy, but they are very knowledgeable about their product. About 20 employees (as of 2 years ago), and their product starts around $1k. About 2-3% of the market (on the high end).

Cost Guard is an excellent product, which was recently upgraded and a lot of new documentation was written for the product. The owner lives in New York, and runs a tight ship…but there are only about 4 employees at last count. Probably have about 1.3% of the total market. Given the opportunity, I would recommend Cost Guard over ChefTec.

Optimum Control is a Canadian company, and as of 2 years ago, had about 6 or 8 employees. They claimed to have 3,000 installed restaurants, or about .3% of the market. Pricing is around $1k.

If I was you, I would recommend that you give Optimum Control and Cost Guard a try, and see which one works better for you. I believe both of the products have online or downloadable demos.

Regarding the front-of-house…are you interested in a POS system, a reservation system, a scheduling solution, a marketing solution, a video surveillance system, bar and liquor control, or something else? There are all-in-one solutions (I don’t recommend them), and there are individual pieces to the puzzle.

Of course, if you need a labor management tool – please take a look at our software.

Hope that helps – good luck!

Anthony Presley
Founder
TimeForge.com: Restaurant Employee Scheduling Software
P: 866.684.7191


After writing this, I was contacted by Kenny at Cost Genie, and am currently reviewing their product. So far, it looks like something you might want to review as well.

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee labor management at your business, bar, club, grocery, convenience store, or restaurant.

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Spend Less Time Scheduling Labor – More Time Managing Your Business

Managers Save Hours Making Employee Schedules, Reduce Turnover

Lubbock, TX , October 22, 2007 – Labor is one of two large cost centers in the food-service business, and can account for more than thirty-percent (30%) of the expenses in a well managed restaurant or club. Managers spend hours every week deciding how to schedule their labor force , time that could be spent with guests or managing other aspects of the business. Poorly scheduling the work force can result in severe negative consequences for the business including higher turnover, reduction in morale, and increased payroll expenses. In development for almost three years, the latest version of TimeForge.com provides a quick, simple, and affordable solution for managers to schedule their work force.

According to a recent study performed by TimeForge.com, managers in the restaurant, bar, and club industry spend between one and eight hours every week building their labor schedule. Scheduling employees is a complicated and thankless task, requiring that managers juggle availability sheets, request and manager log books, and sticky notes in addition to memorizing overtime regulations, labor laws, and the staffing needs of the business. With an average salary and benefits package of more than $62,500 per year, managers can cost a restaurant more than $1,000 a month to maintain a basic labor schedule. The latest version of TimeForge.com turns employee scheduling into an automated task that can be performed in a few minutes – saving thousands of dollars every year for the store.

TimeForge.com is an easy-to-use web application that can be accessed remotely by both employees and managers. The software currently assists more than 600 businesses schedule their employees, including many hospitality and food-service establishments such as restaurants, bars, hotels, clubs. However, other companies such as retail centers, health clinics, movie theaters, and realty companies are taking advantage of the easy-to-use and affordable scheduling software. “… I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.” said Nicole, Managing Administrator for Exit Premier Realty.

The labor scheduling software comes with a number of features designed to make managing a schedule simple:

  • Managers can display schedules in list, grid, or graphical formats.
  • AutoScheduler™ system builds a complete schedule in seconds.
  • Requests and employee availability are stored indefinitely, and automatically appear on the schedule.
  • Employees are automatically notified by email and text messages of any posted schedule changes.
  • Managers can compare theoretical schedules and actual payroll costs to calculate performance.
  • Employees can swap shifts with other qualified employees.
  • And much more!

Other users, such as Sherry, a manager at Music Man’s BBQ, enjoy easy employee scheduling with the TimeForge.com AutoScheduler™ system. According to Sherry, “It’s cut my time to make a schedule in half!” The AutoScheduler™ system considers millions of employee combinations based on factors such as availability, labor costs, employee strengths, and overtime regulations. The best schedule available for the business is calculated in seconds, and management can modify it where necessary.

If you manage employees, online labor scheduling software is a worthwhile investment. Properly managing labor saves time and money for the business, and improves the job satisfaction of both employees and managers. For more information about TimeForge.com, and to sign up for a Free Trial, visit the website at http://www.TimeForge.com

About TimeForge.com
TimeForge.com is the premier employee scheduling software, designed to provide fast ROI benefits to the business, and to meet the growing demands of the work force. TimeForge.com is affordable software that works for both independent and chain operations.

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, club, or business.

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Another Satisfied TimeForge Customer

We just received this great testimonial from Nicole, the Managing Administrator at Exit Premier Realty:

“We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.”- Nicole, Exit Premier Realty 

Nicole has been using TimeForge.com for her labor scheduling needs at Exit Premier Realty for several months.

How long does it take to make your labor schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, club, or business.

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Resource for Restaurant Operators: Restaurant Report

Restaurant Report – Preserving, Protecting, and Perpetuating the Independent Restaurants of America.

We are always on the lookout for new resources for ourselves and our clients. At the 2007 Florida Restaurant & Lodging Show, we had the chance to meet with Jaime Oikle, an entrepreneur and the owner of www.RestaurantReport.com

If you are not currently reading Restaurant Report, you should start today! In addition to editorials and information on running a restaurant, they have a Tool Kit for Running Your Business, a Question & Answers forum staffed by leading industry consultants, and an Online Marketplace.

Restaurant Report publishes a newsletter, a blog, and a number of other resources for independent restaurants. Some of their recent articles have included:

Make sure to visit Restaurant Report!

How long does it take to make your labor schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, club, or business.

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Employee Scheduling Press Release

Lubbock, TX , August 10, 2007 , Stop wasting time on employee schedules! Labor scheduling, considered a necessary headache by most restaurant industry professionals, consumes between 3 and 8 hours of management time every week; time that can be better spent managing employees, attending customers, and servicing business needs. Today, the industry’s leading labor-scheduling company, TimeForge.com, announced that version 1.7 of the TimeForge software will be released at the 2007 Western Foodservice & Hospitality Expo.

TimeForge’s latest version of the popular employee scheduling software continues to improve on the company’s conviction that scheduling must be as fast as possible so managers and employees can spend more time on the floor. TimeForge clients report that labor schedules can be built in less than 30 minutes, an 80% – 98% savings for many in the hospitality industry.

Western Food Expo has selected TimeForge for this year’s “Onsite New Product Gallery” and will showcase the new features of the software including an enhanced user interface, requests and availability, shift swapping among employees, significant AutoScheduler™ speed improvements, a superior report interface, as well as new time and attendance features. TimeForge has also improved the core of the product: scheduling and notifications. Managers gain more control of automatic schedule creation, and employees have greater flexibility with availability and schedule requests.

No more sticky-notes and no more scheduling spreadsheets! To be competitive in today’s market, electronic scheduling is a necessity. Visit TimeForge.com at the Western Foodservice & Hospitality Expo, booth #2827, to see what you have been missing!

About TimeForge.com
TimeForge.com is the leading online employee scheduling software product. TimeForge provides immediate ROI benefits to the business while meeting the growing demands of the workforce. TimeForge.com is designed specifically for the hospitality and restaurant industries including restaurants (quick-service and table-service), hotels, catering, and other hospitality markets.

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