Your Manager’s Log Doesn’t Work

Simple and easy communication between the management team and the staff members is a requirement for every business, in any industry.

It is important to keep track of daily notes, task lists, todo items, and sticky notes in every business – big or small, independent or chain. The task of managing all of these items is quickly cumbersome for all but the most disciplined staff members.

Scheduling human resource tasks, upcoming maintenance events, human resource tasks, management meetings, and other necessary items across multiple shifts (where the manager or staff member that created the event may not be the person responsible for the event) quickly becomes a management nightmare.

And, as your business grows, keeping up with the pile of paperwork and small notes can quickly become a nightmare.

Many businesses tackle the tornado of paper and notes by raiding the local office supply store – lab notebooks, 3-ring binders, and other similar products. While these paper products are very cheap, the disadvantages are obvious:

  • Paper products will tear and can be destroyed with any mild abuse.
  • Writing with pens or pencils can be smudged or unreadable by spilling a drink, or with wet hands
  • Searching through dozens of paper notebooks for historical data is impossible..
  • Staff who use ink pens will scratch out notes from other employees, making notes unreadable.
  • Notebooks are easily be lost in a back office under piles of other notes.
  • Handwriting that is made in a hurry can be unreadable minutes, or months, after the note is made.
  • Organizing notebook or 3-ring binder notes into categories on a day-by-day basis is cumbersome at best.
  • Multiple location / multi-store operators have no insight into the day-to-day operations of individual locations without faxing and scanning pages back and forth.

In most cases, the paper log book is simply insufficient for modern businesses. Many niche businesses provide organized paper notebook equivalents of the 3-ring binder or lab notebook, like Red Book Solutions and CommLog. While these product are somewhat better than the paper notebooks available at your local office supply store – all of the disadvantages of the paper process remain. In addition to the paper problem, these pre-printed log books are organized in a format that may, or may not, work for your business.

The TimeForge Daily Log is a superior solution to organize the notes and todo tasks at your business.

Use the TimeForge Daily Log for easy notes and communications

Use the TimeForge Daily Log for easy notes and communications

Use the Daily Log as your manager log and staff log – and for much more.  Read more about the TimeForge Daily Log!

Related articles or pages

Track Staff Certifications and Qualifications

As operations managers and HR professionals know, managing labor is much more than building staff schedules and managing time and attendance for employees.  There are many other aspects of human resources and labor management, including:

  • Talent management
  • Tracking staff training and continuing education credits
  • Skills tracking and ranking
  • Onboarding and hiring processes
  • Background verification and skill assessments
  • Certifications and qualification tracking
  • Raise requests and workflow
  • And much more …

In many of these HR areas, we recommend that our users utilize a best of breed solution to ensure the best results for our customers.  For example, Corvirtus is simply the best company around to perform skills assessments in the hospitality and restaurant industries, and we recommend our customers look at Corvirtus for any unmet assessment needs.

However, a few of the these HR areas are easily managed inside of TimeForge’s best-of-breed labor management solution.  Historical raise requests, qualifications, skill tracking and ranking, and others are already available in TimeForge, and more will become available in the near future.

Let’s review employee certifications …

Did you know that TimeForge can track certifications for staff members?  Using TimeForge, you can track any number of certifications (staffing qualifications), testing dates, renewal dates, and test scores.  Each certificate can also include a note about the staff member’s qualification.

Specifics of a Certification / Staff Qualification

Specifics of a Certification / Staff Qualification

TimeForge allows savvy managers to set up certifications which are required before the staff member can be scheduled.  TimeForge can then stop you and your management team from scheduling employees who are not qualified for the job position.

For example, in the state of Texas, a server (waiter) that serves alcohol needs to have taken an alcohol awareness and training course.  Serving alcohol, of any kind, without this certification can land the employee and the responsible manager in jail for the evening.  With a single click inside of TimeForge, managers can ensure that staff are only scheduled if they are qualified to be scheduled.

Add a Certificate, Restrict who can be Scheduled

Add a Certificate, Restrict who can be Scheduled

As an added bonus, TimeForge will notify managers and employees 6 weeks before the certificate expires, so that managers and staff members both know that it’s time to renew the qualification.  The certification reminder also appears inside of the Daily Log.

Use certifications to make your life easy!

Related articles or pages

Fast Casual

Recession weary-fast casual restaurant managers are scrambling to shave costs and attract customers in tumultuous times. The sad fact is that some fast-casual restaurants will drop out of the race, and savvy restaurant managers know that those who stay in the game will be the ones who can accurately track and forecast their costs – both labor costs, and inventory expenses.  Even in the best of times, fast casual operations with lean expenses will profit more than a cost laden competitor.

There is a silver lining: recessions are a great time to streamline processes – both to save money and to give yourself the time to focus on the strategies that will keep your restaurant afloat (and successful) through trying times.

Depending on the concept, payroll is one of the largest two expenses – the other costly item in your budget will be inventory.  And you probably spend hours creating careful employee schedules to ensure that you have the coverage you need at peak time without overspending your payroll budget.

Restaurant employee scheduling isn’t easy. Managers must juggle employees’ availability and skill sets, multiple shifts, part-time employees (each with their own set of scheduling requests), accrued PTO, training sessions and/or employee meetings, and sometimes even worry about insurance or labor laws concerning employees who are minors, or staff who drive or handle liquor. You communicate the schedule to all the employees, field endless inquiries about next week’s schedule (or worse, scramble to fill a missed shift), deal with late time-off or shift-swap requests and unexpected illnesses.

And then you must communicate the updated schedule to the employees. Again. And again.

It’s tedious and time-consuming. And extremely important. Over-staffing costs you money. Under-staffing costs you customers.

Luckily, there is a cost-effective, time-saving solution: TimeForge. TimeForge will cut your employee scheduling time from hours to minutes.

And in both profitable and challenging economic times, the ability to manage schedules at one or many locations, schedule those with stronger skills into high volume shifts, and monitor and forecast your labor costs makes TimeForge not just a time-saver but an instant money-saver. In fact, TimeForge can increase restaurant profits by 3-5%.

Add in the ability to integrate easily with restaurant Point of Sale (POS) and payroll systems, employee reminders of upcoming schedules, staff notifications for schedule changes by email or text message (and the resultant drop in late or absent employees), and the ability to focus your managerial energies on the urgent manager duties facing a fast casual restaurant manager on any given day (rather than mind-numbing scheduling minutia), you’ll find that the time saved first week alone pays for the investment.

With TimeForge, Fast Casual restaurant managers can …

  • Create fast and painless employee schedules – even with multiple stores and complicated shifts, meal breaks, and juggling employees with varying availability and skill sets.
  • Inform staff members of newly posted schedules or schedule changes by text message or email – eliminating employee confusion and missed shifts.
  • Export payroll to many popular payroll providers – such as ADP, Paychex, SurePayroll, Quickbooks, and others, with a single click.
  • Integrate easily with restaurant Point of Sale systems.
  • Review daily sales information, approve shift swaps, review employee requests for time off, and monitor employees on the clock either on site or remotely, through the TimeForge website, via a Smartphone (such as a Blackberry or iPhone), and through Facebook.
  • Provide remote access for employees to view work schedules, review timecards, request time off, change work availability, swap shifts with other staff members, and receive daily schedule alerts via email or text messages.
  • Stop employees from riding the clock, or buddy punching.
  • Integrate sales forecasting for gross sales and specific menu items.
  • Record important information from one manager’s shift to another using the TimeForge Daily Log.
  • Monitor and forecast labor costs in real time.
  • And much more…

TimeForge is a complete labor management solution for the restaurant and hospitality industry, providing one-click seamless access to employee scheduling, time and attendance, and payroll reports. Use the whole TimeForge product suite, or only the parts that your business requires.

Sign Up For Free Trial of TimeForge

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

Related articles or pages

heartWhat some of our clients have to say ...

We are one year into it now, well past being enamored with the newness. We are married to TimeForge. It's as essential to us now as any of our management tools today, and we very happy about that.- Steve @ Hermosa Cyclery
We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.- Nicole @ Exit Premier Realty
The Timeforge scheduling system has not only increased our efficiency tremendously; decreased the errors in what is normally an error prone environment; it has also saved us ten times what it costs us each month.- Michael @ Tiara Cafe
I would highly recommend TimeForge to anyone making work schedules. ... What used to take 1-2 hours, now takes 15 minutes. The reports section is comprehensive and useful.- Lawrence Payne @ Mid Pacific Country Club
I've been really pleased with this latest version of TimeForge. I'm really getting familiar with this program and its become a great time saver! Keep up the good work!- Loren @ Fresh Produce
Before using TimeForge, creating a schedule took 2 hours. With TimeForge, it takes less than 10 minutes.- Gail @ Kerr Drug

Quick Contact

3417 73rd Street
Suite G
Lubbock, TX 79423

Phone: 1 866 684 7191
Fax: 1 866 684 7191
E-Mail: info@timeforge.com

 

About TimeForge

TimeForge builds the best labor management tools available for the food-service, retail, restaurant, and hospitality industries. This includes employee scheduling, attendance management, and other labor management tools.

© 2009 Labor Management. NOW Simple. | All Rights Reserved