Labor Management. NOW Simple.

According to the National Retail Federation, turnover within the restaurant, retail and hospitality industry has been approximately 60%-200% over the past five years. Low pay and young staff members are major contributors to the problem, but what can businesses do to improve their turnover and, thereby, their labor costs? Employers should improve their recruiting strategies and their ability to retain employees. TimeForge’s labor management products can assist with strategies to hook the enthusiastic and hard-working Gen Y-ers, in addition to keeping them happy, informed, and fulfilled by their work.

Using college and high school campuses to recruit talent is an excellent way to reach Gen Y-ers in their element. Individuals who are part of Generation Y are especially peer-influenced, so recruiters should be close to their age, and advertisements should appeal to their interests. It’s important to highlight your businesses philanthropy and responsibility during recruiting, because, as we mentioned in Part One, Gen Y-ers are especially concerned about the environment, social justice and various conservation and humanitarian issues. It’s important to contribute toward (and emphasize to prospective employees and the community) the kind of charities that hit home with Generation Y.

An understanding of Generation Y’s appreciation and attachment to technology will help you better recruit and manage members of this demographic. The online and interactive labor management TimeForge provides is easy to use and appealing to Gen-Yers, who have grown up comfortable with computers. In addition to the appeal of online schedule viewing, shift-swapping, training/certification reminders and more, when it comes to applying for jobs, Generation Y prefers to submit their resume/application online. TimeForge’s applicant tracking systems make it easy to compile and store online applications with our applicant tracking systems, which will have you onboarding the most qualified applicants with minimal time and effort.

The amount of retailers accepting online applications has increased exponentially within the past 5-10 years, so if your business isn’t offering a digital application process, it’s likely that you’re losing out on potential job candidates. In a 2007 pilot program, McDonald’s installed computer kiosks to accept employee applications in 40 of its restaurants. The number of applicants at those restaurants jumped by as much as 100 percent. At one McDonald’s in College Station, Texas, the employee turnover rate also was reduced by more than 20 percent, according to an article by Andrew Tilin. By using TimeForge, your business could enjoy similar turnover reduction and employee retention.

Gen Y-ers appreciate the ability to apply quickly, easily, and impersonally while in casual clothes. Offering online application and resume submission also eliminates a great deal of the necessary paperwork that comes with accepting applications and hiring new employees, which not only makes things simpler for management and corporate (where applicable) but it’s a start towards Generation-Y-luring “Green” initiatives. TimeForge can drastically reduce the need for paperwork with our online products that feature document/certification uploading and storage, employee on-boarding, and employee management to assist in a transition to a more “Green” company.

It’s also important to recognize that more Gen Y-ers have goals of opening their own businesses one day, than in previous generations. Learning what they need to know in order to accomplish this is another intangible benefit your business can offer to Generation Y (and other) staff members, and TimeForge’s labor management system is a great way for inexperienced individuals to gain experience and understanding of what managing people is like. In order to find future entrepreneurs, recruit and advertise near hospitality-geared high school classes and university colleges (ex: Texas Tech’s Restaurant, Hotel and Institutional Management college,) and give your Generation Y employees as much room for education and higher placement as possible, in order to allow for growth and continued interest.

TimeForge can help your business better appeal to Generation Y, which can help increase your number of applicants, reduce your turnover, and allow you to better manage your entire labor staff, regardless of generation.

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Employee dissatisfaction is common among businesses in the retail, restaurant and hospitality industries, and will lead to a high turnover rate. High turnover in a business is extremely costly, as new employees need to be recruited, trained and properly certified – each one costing hundreds or thousands of dollars.

To assist with managing the labor requirements of your business, TimeForge offers extensive reports for many tasks including labor costs, breaks, and scheduled labor, among many others. This week, TimeForge introduced several new reports to make labor management more efficient and decrease turnover in your business.

Shift Ranking:

Are your staff happy with their work environment? From the point of view of your staff members, are there problems with certain shifts that need to be addressed? How would you know which shifts are causing issues with your staff, so that you can address the needs of your staff and your business? You’d use TimeForge!

Using TimeForge, employees have the ability to record whether they were satisfied with the shift they just worked. Our new Shift Ranking reports allow managers and business owners to review a comprehensive account of how many employees were happy with their shift – and how many were unhappy – as well as the ratio of satisfied vs. dissatisfied employees, by either position or shift.

These remarkable new reports, an industry first, provide employers the ability to pinpoint problematic shifts and staff positions in order to decrease turnover and maximize profits for the business. Another report displays shift satisfaction among multiple locations to allow multi-unit operators to remotely monitor their business.

Shift Swapping:

Did you start the week with the perfect schedule, but by the end of the week you are paying unexpected overtime and have unhappy staff? One possibility is that staff are making too many shift swaps, changing around the staffing schedule in an unpredictable manner. Use TimeForge to identify heavy shift swapping and make profitable business decisions!

Our latest shift swap reports allow employers to view the shifts that employees are giving up and picking up, during any period of time, as well as the ratios of shifts given up vs. picked up. These reports provide employers the unmatched capability to gain understanding and control over employees’ shift-swapping habits to successfully remedy employee scheduling problems and overtime abuse.

Managing a workforce requires some give-and-take between management and staff members to ensure that the business runs successfully. Use TimeForge to gain insight into the day-to-day labor management at your business. Just look at what TimeForge customers have had to say about our revolutionary product.

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Many of TimeForge’s November and December updates included improvements to scheduling, enhanced multi-unit capabilities, additional Point of Sale capabilities, and new training videos.

We have also been hard at work on many improvements to TimeForge Attendance.  TimeForge Attendance is a labor management software tool that focuses on employee time cards and managing payroll expenses.  Employees can clock in and out using the system, managers can review staff timecards, and then managers can approve the employee time punches for third party payroll processing.

If you are using a standard time clock, or are having staff write their arrival, departure, and lunch breaks on a piece of paper, switching to TimeForge Attendance will save you hours of headaches each and every week!

Some of the most recent improvements to TimeForge Attendance include:

• Several new TimeForge Attendance tutorials are online and available for your review! Don’t get lost or confused about how to edit time cards, modifying clock in parameters, or setting up IP addresses for restricting employee time punches.  Review the TimeForge Attendance manual (videos are coming soon), and read about all of these profit saving topics.

• Quickly identify employee time punches and problematic time cards using the TimeForge Most Different notifications. As you process and approve / export payroll, TimeForge automatically identifies different (or strange) time punches, and ranks each shift based on how different the shift is from the other staff member time punches.  Managers and payroll supervisors can use the “Most Different” field to quickly identify potential problems before cutting checks for staff members.

• Show the last person to edit or change time card data. All time card changes are recorded and can be viewed in the TimeForge Daily Log by qualified managers.  However, you can now easily review which manager (or supervisor) most recently modified any specific time card entry.  Reduce fraud and and identify compliance issues immediately.

View the last manager to edit a time entry

• Identify hours worked on the Clocked-In Employees page. You now have the choice to manage labor by scheduled or actual labor costs, or by the scheduled or actual labor hours while you are reviewing who is clocked in, or which staff members were previously clocked in during the business day.

Review Worked Hours and Total Costs

• Manage attendance and timecards by departments. When you have a large number of staff members, managing your labor can be complicated.  You can now browse and edit staff time sheets based on the department that you are interested in reviewing.

Edit Attendance by Department

Look for more information about recent improvements to TimeForge Attendance very soon.  We continue to improve the software so that you can manage your workforce effectively, and go home early!

You should be using a time and attendance system to make your life easy! TimeForge can quickly and easily manage time cards, employee attendance, and export payroll for processing.  Sign up for a trial today to use TimeForge Attendance to track employee time.

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Are you tired of sitting in front of the time clock to see when your staff members show up to clock in, or clock out for their shift? Monitoring time clocks is a time consuming way to manage employees and while it can often be an effective way to reduce payroll expenses, it also increases frustration and costs among managers and supervisors.

TimeForge already supports a number of ways to manage staff members without sitting in front of the time clock including:

• Online employee work scheduling accessible over the Internet,
• Web-based attendance that can be viewed remotely,
• Enforcing the schedule with a grace period for clocking in or out,
• Identifying “most different” time punches, and
• Allowing other staff members to act as a witness when employees show up before they are scheduled to work

We now go one step further! Fully manage your business remotely!

TimeForge can notify managers or supervisors when employees show up early or late, and when clocking in or clocking out. There are four new “Alerts” inside of each supervisor and manager account, controlling when alerts are sent to management personnel.

For example, you can receive email and TimeForge notifications when staff members show up more than 10 minutes early for their scheduled shift.

To configure these Alerts, log into TimeForge, go to your Settings page, and configure the applicable Alerts.

You should be using a labor management system to make your life easier! TimeForge can quickly and easily build your staff schedules, manage attendance, reduce labor costs, and streamline employee management. Sign up for a trial today!

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Haven’t quite gotten started with TimeForge yet? Want to see some of what TimeForge can do for your business? Ready to see how fast TimeForge can build a schedule for you?

Please take a look at our latest demo video … in 4 minutes and 30 seconds we can show you the power of TimeForge as we add positions, create employees, build a schedule, and send the schedule to our staff members using email and text messages.

You should be using an employee scheduling product to make your life easier! TimeForge can quickly and easily build your employee schedules, manage attendance, reduce labor costs, and streamline labor management. Sign up for a trial today!

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TimeForge can directly control labor costs – and improve the bottom line – at your restaurant, retail store, hotel, or other business by stopping employees from riding the clock.  TimeForge can disable early clock in’s by staff members, and can also stop late clock out’s.

To enforce the employee schedule, you must be using both TimeForge Attendance and TimeForge Scheduling together.  Inside of the TimeForge Attendance Options, you will find two options:

1. Do you want to allow employees to clock in at any time, with any allowed position, regardless of their schedule?
2. Do you want to allow employees to clock out at any time, regardless of their schedule?

The first option controls staff member clock-in’s, and if set to “Yes”, employees can clock in at any time.  The second option control staff member clock-out’s, and if set to “Yes”, employees can clock in at any time.  To stop employee’s from riding the clock, change both of these settings to “No”, and then set an appropriate grace period.

Employees who are clocking in must clock in during their grace period, and if they are too early for their shift, a manager needs to let them in.  The same is true of clocking out!

TimeForge also requires that employees clock-in using the scheduled position, in addition to the time clock enforcement.

You can enforce the labor schedule using the standard time clock within TimeForge, or any other supported timeclock functionality, such as the TimeForge Online Time Clock, Dinerware Point of Sale, TimeClock Mode within TimeForge Attendance, and others.  In fact, you can also use our biometric fingerprint scanner with schedule enforcement!

Use this TimeForge enhancement to control labor costs by removing the ability for employees to ride the clock!

Are you using a labor management product to make your life easier?  TimeForge can quickly and easily build your employee schedule, manage time and attendance, reduce labor costs, and streamline employee management.  Sign up for a trial today!

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Bicycle retailers trying to stay ahead in this tumultuous economy have a tough road to navigate. Consumers are skittish, sales are down, and costs are skyrocketing. The line between surviving and thriving is thin, but savvy bicycle retailers know that the path to success lies in keeping costs low and streamlining their processes so they have time to strategize through tough times.

Luckily, TimeForge can accomplish both of those things.  How much time do you spend creating a schedule? If you said “hours” you’re not alone. If you are a bicycle retailer, you’ve had to build employee schedules that take a huge number of factors into consideration – your employees’ availability, expertise, accrued PTO, time off or shift swap requests, and the busy (and not so busy) times in your shop.

Then you have to communicate the schedule to your employees, redo the schedule in the event of an unexpected illness or time-off request (and find someone to fill in for the absent employee), and then communicate the updates to all the employees.

It’s complex, it’s time consuming and it’s tedious. But it’s very important. Over-staff and you lose money. Under-staff and you lose customers.

Babysitting the time clock to ensure your employees aren’t riding the clock or punching each other in isn’t much fun either, but successful managers know that attendance monitoring can go a long way toward cutting and forecasting labor costs.

TimeForge can cut the time spent building an employee schedule and monitoring attendance from hours to minutes.

And in both prosperous and challenging economic times, the ability to manage schedules at one or many locations, schedule those with stronger skills in the high volume time slots, and monitor and forecast your labor costs makes TimeForge not just a time-saver but a budget-booster. In fact, TimeForge can increase store profits by 3-5%.

Add in the ability to integrate simply with Point of Sale and payroll systems, to notify employees of upcoming schedules and schedule changes by email or text message (and the resultant drop in late or absent employees), and the ability to focus your energies on the urgent duties facing a retail manager on any given day (rather than mind-numbing scheduling minutia), you’ll find that the time saved first week alone pays for the investment.  Your business will profit with TimeForge!

Some of TimeForge’s Benefits for Bike Retailers Include…

• Create complicated employee schedules – in minutes, not hours.
• Inform employees of schedules, schedule change, meetings or training by text message or email – eliminating employee confusion and missed shifts.
• Review daily sales information, important things that happened during the day, approve shift swaps, review employee requests for time off, and monitor employees on the clock either on site or remotely, through the TimeForge website, via a Smartphone (such as a Blackberry or iPhone), or through Facebook.
• Stop employees from clocking in before the shift starts or after the shift ends, and stop employees from punching friends in early.
• Export payroll to many popular payroll providers – such as SurePayroll, ADP, Quickbooks, CompuPay, and Paychex with a single click.
• Monitor and forecast sales in order to accurately predict employee work schedules and labor costs.
• Increase same-store profits by 3-5%.
• And much more…

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

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Managing in a footwear retail environment can require an in-depth knowledge of consumer behavior, an up-to-the minute knowledge of fashion trends, merchandising brilliance, the peace-keeping skills of Ghandi, intelligent purchasing, and a watchdog-like attention to inventory control. And tedious hours in the backroom, building complex employee schedules, juggling multiple employees, their skill sets and availability, labor laws, meal breaks, PTO… and then doing it again when someone asks for unexpected time off or a shift swap.

Not to mention communicating the schedule (and any updates employee meetings or trainings and shift changes) to all the employees; monitoring employee attendance (not just scrambling to address the missed shift when someone says the didn’t get the schedule update, but the early clock ins or buddy time clock punching, as well); trying to stay abreast of daily sales or important in-store occurrences; and accurately forecasting future labor needs and costs.

Deft retail employee scheduling and attendance monitoring isn’t easy. But with the right tools, you can accomplish it in minutes and spend your time more productively in the front of the store – or even off-site.

Timeforge allows shoe retailers to cut employee scheduling and attendance monitoring time from hours to minutes (literally). In challenging economic times, the ability to manage schedules at one or many locations, schedule those with stronger skills in the high volume time slots, and monitor and forecast your labor costs makes Timeforge not just a time-saver but a money saver. In fact, TimeForge can increase retail profits by 3-5%.

Add in the ability to notify employees of upcoming schedules and schedule changes by email or text message (reducing late or absent employees), to integrate simply with POS or payroll systems, and the ability to focus your energies on the urgent, but more creative, duties facing a retail manager on any given day (rather than mind-numbing scheduling minutia), you’ll probably find that the time saved in the first week alone pays for the investment.

With TimeForge, Shoe Retailers Can …

• Create complicated, or simple, employee schedules in seconds.
• Notify employees of schedules, schedule change, meetings or training by text message or email – eliminating employee confusion and missed shifts
• Review daily sales information, approve shift swaps, review employee requests for time off, and monitor employees on the clock either on site or remotely, through the TimeForge website, via a Smartphone (such as a Blackberry or iPhone), and even through a Facebook account.
• Stop employees from clocking in before the shift starts or after the shift ends, or punching in friends.
• Export payroll to many popular payroll providers with a single click.
• Monitor labor costs in real-time, using TimeForge’s real time attendance monitoring system.
• Increase store profits by 3-5% with labor reductions and improved employee retention
• And much more…

TimeForge is a complete labor management solution for the footwear and retail businesses, providing one-click seamless access to employee scheduling, time and attendance, and payroll reports. Use the whole TimeForge product suite, or only the parts that your business requires.

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

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This is one of the most difficult retail environments in recent memory for children’s product retailers. Still, history has shown that retailers who survive—and thrive—through recessions are those who take the downturn as an opportunity to make changes; to streamline and refine operations.
Because seemingly small changes have big impact.

Here’s an example: retail employee scheduling. How much time do you spend creating a schedule? If you said “hours” you’re not alone. Retail employee scheduling is challenging—multiple shifts, part-time employees (each with their own unique scheduling requests), labor laws, and fielding endless inquiries about next week’s schedule (or worse, scrambling to fill a missed shift), make children’s retail shift scheduling a real headache.

Babysitting the time clock to ensure your employees aren’t riding the clock or punching each other in isn’t much fun either, but successful managers know that attendance monitoring can go a long way towards cutting and forecasting labor costs.

Over-scheduling could drain away your profits. Under-scheduling could drain away your customers. Skillful retail employee scheduling and attendance monitoring isn’t easy. It can be tedious and time consuming. Luckily, it doesn’t have to be.

Timeforge allows children’s retail managers to cut employee scheduling and attendance monitoring time from hours to minutes.

And in challenging economic times, the ability to manage schedules at one or many locations, schedule those with stronger skills in the high volume time slots, and monitor and forecast your labor costs makes Timeforge not just a time-saver but a budget-booster. In fact, TimeForge can increase retail profits by 3-5%.

Add in the ability to integrate simply with POS or payroll systems, to notify employees of upcoming schedules and schedule changes by email or text message (and the resultant drop in late or absent employees), and the ability to focus your energies on the urgent duties facing a retail manager on any given day (rather than mind-numbing scheduling minutia), you’ll probably find that the time saved first week alone pays for the investment.

With TimeForge, Children’s Product Retail Managers Can …

• Create fast and painless employee schedules.
• Inform employees of schedules, schedule change, meetings or training by text message or email—eliminating employee confusion and missed shifts.
• Review daily sales information, important things that happened during the day, approve shift swaps, review employee requests for time off, and monitor employees on the clock either on site or remotely, through the TimeForge website, via a Smartphone (such as a Blackberry or iPhone), and even through a Facebook account.
• Stop employees from clocking in before the shift starts or after the shift ends or punching in friends.
• Export payroll to many popular payroll providers with a single click.
• Monitor and forecast labor costs.
• Increase profits by 3-5%.
• And much more…

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

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Labor management is usually the largest single cost for both conveyor and self-service car wash operators. In a recession, efficient carwash employee scheduling and attendance monitoring can spell the difference between survival and success.

Unfortunately, as any experienced carwash operator knows, employee scheduling and attendance monitoring is not as easy as it looks. You’ve got to juggle employees with varying skill sets and availabilities, manage PTO accrual and time off requests, communicate a frequently changing schedule to employees that are rarely onsite at the same time, and field dozens of schedule questions or shift swap requests. You’ve got to stop employees from riding the clock or punching others in. You may even have to keep an eye on the hours of employees who are minors to avoid labor law violations, or shuffle shifts to be sure that every shift has an English speaker or an employee with particular training on hand.

And to be really successful in the carwash and detailing industry, you also have to balance your employees and your load level scheduling—having the staff  in place to handle the vehicles quickly during busy periods, but to not be overstaffed in slow times—and to effectively manage and anticipate labor costs.

It’s complex, it’s time consuming, and frankly, it’s a little tedious.

TimeForge allows operators to cut carwash scheduling and attendance monitoring time from hours to minutes. You can manage schedules at one or many locations, schedule to put those with particular skills or the most experience in the high volume time slots, notify employees of upcoming schedules and schedule changes by email or text message, monitor attendance from a remote location, and forecast your labor costs.

The hours you save with TimeForge will streamline your management time, freeing you to focus on the strategic decisions of running a successful carwash/detailing operation, rather than phone calls from disgruntled employees who didn’t realize their schedule had changed. The fine-tuning you can do with employee scheduling, the reduction in missed or late shifts, the decrease in unnecessary overtime, and the ability to forecast labor needs and costs will save you money. In fact, TimeForge can increase carwash profits by 3-5%.

With TimeForge, You’ll Be Able To …

• Build employee schedules in seconds.
• Record staff member availability, employee time off  requests, and other key information
• Export payroll to many popular payroll providers with a single click.
• Inform employees of schedules or schedule changes by text message or email—eliminating employee confusion and missed shifts.
• Stop early clock ins and late clock outs or buddy punching to provide immediate labor cost controls
  Remotely check on employees that are clocked in – using the web, Facebook, or a cell phone.
• Provide remote access for employees to view work schedules, review timecards, request time off, change work availability, swap shifts with other staff members, and receive daily schedule alerts via email or text messages.
• Manage and forecast labor costs to decrease costs and increase profits
• And much more…

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

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