Scheduling Salaried Staff

A salaried staff member is one who is paid a set amount each week, month, or year, rather than being paid per hours worked. Though putting an employee on salary (or declaring them exempt) can have major benefits for both your business and for the employee, there are some analytical problems that are created by having salaried employees.

Labor percentages, which compare the budgeted (scheduled or theoretical) cost of labor to the actual (clock ins/outs or attendance) cost of labor, can be complicated by salaried employees because the amount they get paid each pay period can fluctuate from the scheduled cost (estimate), due to vacation time and other variations in work time. Salaried employees can also make daily labor reports complicated because their fluctuating hourly wage is variable based upon the number of hours that they work.

TimeForge can help you accurately track your labor percentages even if you have salaried employees by simply changing a couple of settings.

Labor Percentages with Salaried Staff

Below is an example of a salaried employee and the analytical problems that are related to salaried employees. Salaried employees can make weekly labor reports complicated because their weekly pay rate can fluctuate. Imagine:

  • John gets paid $52,000 annually, which breaks down to $1,000 per week. ($52,000 annually, divided by 52 work weeks in a year, is $1,000 per week.)
  • But what if John takes two weeks of vacation this year, so he only works 50 weeks this year? Well, then we can say that John gets paid $1,040 per week. ($52,000 annually, divided by 50 work weeks this year, is $1,040 per week.)

So does John cost $1,000 per work week or does he cost $1,040 per work week? This 4% difference could skew your business’ labor percentage reports.

Salaried employees can especially make daily labor reports complicated:

  • So, if John works 52 weeks per year, and he is scheduled for 40 hours per week, we can say that he is paid $26 per hour.
    ($1,040 per week, divided by 40 hours, is $26 per hour.)

  • But, what if John is only scheduled for 20 hours one week? Then we can also say that he is paid $52 per hour, for that week. ($1,040 per week, divided by 20 hours, is $52 per hour.)

So how much money should be reported as John’s labor costs? Does John cost $26 every hour he is at work, or does he cost $52 every hour he is at work? This could really skew your daily labor percentages!

You can see why salaries can cause so much trouble with labor percentages. So, how do you deal with these problems, so that you can accurately track theoretical vs. actual labor costs?

Scheduling Salaried Staff

You need to decide whether you want to see John’s hours in your labor percentages. You can choose not to see them at all, or your can modify the way that you see the hours so they aren’t as variable.

Consider whether your salaried employees clock in when they are at work. If they do clock in, you can set their pay rates as hourly rates instead of salaries – regardless of how you pay your staff (that’s a separate function). This way, fluctuating hourly wages would always be a set amount, so you wouldn’t need to worry about a surprise high cost in your labor percentage reports. If your salaried employees don’t clock in, you can set the hourly rates to $0, or change your option settings to automatically copy a salaried employee’s scheduled hours to his or her attendance.

TimeForge Labor Management can improve your profits by 3-5%, often paying for itself in the first week alone, offering instant ROI for your business! Sign up for your free trial of our employee scheduling software today!

Still not convinced? Read what other TimeForge users are saying!

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Tips for Employee Scheduling and Time Tracking Software

We were recently asked, by a reporter for Women In Business, about some tips for using time tracking and labor scheduling software, and also about the best ways to use the software.   Here’s what we had to say …

3 Tips for Choosing Staff Scheduling and Time Tracking Software

1.   Find software that works the way that your business works.   There are a lot of options, web-based, server-based, cell-phone based, or time-clock based.   The best software will also depend on whether or not you are doing project-based time tracking, or hourly-based time tracking.   Not all software will fit all businesses.   TimeForge, for example, works best with retail and restaurant industries, although it does work well for other groups, including tutoring companies and YMCA’s!

2.   Make sure the time tracking software interfaces with your desired payroll company.   You can always enter hours from a report, but doing this every week or two, combined with the inevitable typos, will quickly add up to a time and profit sink hole.   TimeForge interfaces with many popular payroll products, and we have reports for those that aren’t supported (or call us, and we’ll write that integration for you).

3.   Prepare for the future.   Look for software that can be extended to handle staff scheduling and HR needs, as well as helping with staff communications.   With the combination of Gen X/Y, Baby Boomers, and others in the workplace, the software needs to be able to move with your business direction.   TimeForge provides online scheduling, time card tracking, payroll export, staff messaging, HR management, and a host of additional features.

3 Tips for Best Use of Staff Scheduling and Time Tracking Software

1.   The number one issue will be staff buy-in, especially if your staff is used to what they’ve “been doing”.   Make sure that the staff buy into the benefits, or some employees will continue doing things the old way, causing confusion while getting the new system up and running.

2.   Migrate into the software, starting with the most immediate need, and then adding one or two new features a week from the software.   Doing a complete overnight switch-over of a labor management can be burdensome even for medium and large businesses.

3.   Make sure to track the human factor.   Time tracking systems will produce lots of reports explaining productivity and early / late staff members, or projects that are over budget.   Unfortunately, they don’t account for exceptional customer service, staff members going out of their way, managers making sure that staff get holiday hours, and other human factors that run your business.

You can read the entire article at Women In Business.

Sign up for a free trial of our online scheduling software to see how much more free time you’ll have every week.

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The Search for Scheduling Software – Andy’s Story

We absolutely love helping customers solve real-world labor management and staff scheduling problems with our products!

Here’s an email from Andy Brown, who works at Benchmark Adventures, an amazing outdoor retailer in Boise, Idaho.   Andy’s working to bring the store online with both employee scheduling and their marketing operations (website, Twitter, and Facebook accounts).

Our initial email from Andy:

“I work for an outdoor retail store that has managed to stay in business for 40 years.   On the owners behalf I have spent a few days to look for software that would replace manually doing the schedule in excel.   The owner has been overwhelmed with accommodating school schedules, swaps, and requested time off.   We are all big outdoor enthusiasts that would prefer to be out playing in the outdoors than working.   Just the other day when the entire staff was pissed off about scheduling outcomes I offered to look into some software that would take the pain out.   I looked at three or four other software programs / services.

The other day I found your software and have been even more impressed with it the more I experiment with it.   I have a few questions for you.

Question 1 – Can I get another 10 day demo period when he is ready to work on the schedule again?

Question 2 – During our weekdays we have Early, All Day, and Late shifts.   On our current calendar all that is listed is E, A, and L respectively.   The whole staff that works here knows what those letters mean.   Can a report be designed that would list 4 two week blocks on the schedule with names on the left and days across the top?   We are looking for the shift names to show up instead of the times people will be working.   This allows 4, two week pay periods to be displayed on a single sheet of paper.

I’m very interested in your product and it is clearly the best I have looked at.   The search for scheduling software is over.

We were able to extend Andy’s trial another 10 days, as he requested, so that he and the owner could review the software in depth.

And, because our system is extremely flexible, allowing users to schedule they way that they want to schedule, Andy’s second question was also very easy to solve.   We set Andy up with Sections / Stations inside of each Position, and showed him how to export reports to Excel.   He was able to quickly manipulate our reports inside of Excel, and in a matter of minutes had a schedule for several weeks, completed for the staff to review.

We live and breath labor management, and are continuously improving our software to make sure that we take the hassle out of labor management.

Don’t believe us?   Take TimeForge for a spin for your retail employee scheduling needs!

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Messaging with TimeForge

Communication is key in the fast paced environment of your business.   Communicating with staff can be frustrating, whether you’re attempting to inform them of policy changes or just trying to fill a shift for this afternoon.

Miscommunication among staff members, or between staff and management, can leave you frantically trying to fill a shift only minutes before it begins, calling employee after employee, ultimately ending up short-handed, an hour behind on your managerial tasks, and pulling your hair out.

However, with TimeForge‘s unique messaging feature, those days are gone.

To send a message, select "Messages" under the "Schedules" tab, then click "Send a Message"

TimeForge’s labor management software offers a convenient communication feature (similar to e-mail or text messages) within the TimeForge system to make staff communication convenient and time saving. Now, rather than  taking the time to call employees while on the clock, you can send messages specifically to the person, people, or groups you need to contact. You can choose to send the message to selected staff or management members, unscheduled or scheduled employees, the entire staff, or just certain positions or departments.

When sending a message, select which staff members you want to send the message to.

TimeForge even takes care of the “I didn’t get the memo” excuse, so you don’t have to worry about staff members failing to check their TimeForge messages (or to answer their phones). All TimeForge messages are also sent to the recipients email, and an audit log is provided inside of TimeForge for users who view the message in TimeForge, ensuring that they “get the memo”.   Messages also show up inside of Facebook, on mobile devices like Android phones and iPhones or iPads, and through an RSS feed.

TimeForge’s messaging feature helps you spend less time managing labor and more time ensuring that the business runs smoothly, saving the company money and reducing turnover by increasing communication among the staff and management.

Sign up for a free trial today and see what TimeForge can do for you!

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NRA Show 2010

The TimeForge crew travelled to Chicago to attend the 91st National Restaurant Association trade show, which offered more exhibits and information than we could have possibly hoped to absorb during our four day trip. Every year, Chicago hosts over 75,000 food professionals who gather to share and learn about trends and innovations in the service industries. We went to spread the word about our employee scheduling software, tell people how much time and money it can save them, learn about cool new things that affect restaurants, and well – mostly we went to eat! With revolutionary new marketing practices, award-winning equipment, exciting advances in “Green” technologies, and tables overflowing with culinary delights, the 2010 NRA show continued its annual tradition of overwhelming our taste buds and tickling our gadget-crazed fancies.

This show had an eight and a half percent increase in the number of exhibitors compared to last year, so 2010′s show was even more packed with information than usual. The sharing of information did not fall on deaf ears, as there was also a more than eleven percent increase in the number of attendees – which came from over 120 countries!

Perhaps most importantly, the food was awesome! One of our favorite products that was introduced at this year’s show is Chipstix, which are potato chips on a stick… a simple, yet truly revolutionary concept! We hope the chipstix trend spreads like wildfire! The Chork, a disposable chopstick-fork hybrid, is another of our favorite new products! A fork on one end and chopsticks on the other, the Chork looks like it could actually prevent chopstick-challenged folks from looking silly while eating Asian fare.   Our technology itch was scratched by the YWaiter iPhone application, a mobile app which acts as your waiter at participating restaurants. With YWaiter, customers can place drink orders and check out at their own convenience! If this trend catches on, it could revolutionize the entire service industry!

Perhaps our favorite part at this year’s show was the very spontaneous NRA flash mob dance, which really exemplified the humor and camaraderie found in few other industries. Overall, we were entirely pleased with our trip to Chicago and look forward to next year’s show! We hope to see you at the 2011 NRA show!

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Easily Manage Labor with Innovative Staffing Reports

Employee dissatisfaction is common among businesses in the retail, restaurant and hospitality industries, and will lead to a high turnover rate. High turnover in a business is extremely costly, as new employees need to be recruited, trained and properly certified , each one costing hundreds or thousands of dollars.

To assist with managing the labor requirements of your business, TimeForge offers extensive reports for many tasks including labor costs, breaks, and scheduled labor, among many others. This week, TimeForge introduced several new reports to make labor management more efficient and decrease turnover in your business.

Shift Ranking:

Are your staff happy with their work environment? From the point of view of your staff members, are there problems with certain shifts that need to be addressed? How would you know which shifts are causing issues with your staff, so that you can address the needs of your staff and your business? You’d use TimeForge!

Using TimeForge, employees have the ability to record whether they were satisfied with the shift they just worked. Our new Shift Ranking reports allow managers and business owners to review a comprehensive account of how many employees were happy with their shift , and how many were unhappy , as well as the ratio of satisfied vs. dissatisfied employees, by either position or shift.

These remarkable new reports, an industry first, provide employers the ability to pinpoint problematic shifts and staff positions in order to decrease turnover and maximize profits for the business. Another report displays shift satisfaction among multiple locations to allow multi-unit operators to remotely monitor their business.

Shift Swapping:

Did you start the week with the perfect schedule, but by the end of the week you are paying unexpected overtime and have unhappy staff? One possibility is that staff are making too many shift swaps, changing around the staffing schedule in an unpredictable manner. Use TimeForge to identify heavy shift swapping and make profitable business decisions!

Our latest shift swap reports allow employers to view the shifts that employees are giving up and picking up, during any period of time, as well as the ratios of shifts given up vs. picked up. These reports provide employers the unmatched capability to gain understanding and control over employees’ shift-swapping habits to successfully remedy employee scheduling problems and overtime abuse.

Managing a workforce requires some give-and-take between management and staff members to ensure that the business runs successfully. Use TimeForge to gain insight into the day-to-day labor management at your business. Just look at what TimeForge customers have had to say about our revolutionary product.

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Software Update Allows for Spreadsheet Importing and Easy Integration

TimeForge has released another ground breaking feature in our labor management software – making TimeForge easier to use than ever!

Now, our customers can import data directly into the Web site to upload employees, positions, departments, and much more!   All new and existing clients now have the ability to upload a spreadsheet, such as those created on Microsoft Excel, directly into their TimeForge account online.   With this ability, business owners can import entire spreadsheets of employee information, such as names, positions, hourly wages, departments, pay rates, and more for immediate integration into our revolutionary labor management program – saving business owners time and money!

Import  Staff, Positions, and More Using a Spreadsheet

Import Staff, Positions, and More Using a Spreadsheet

Get back to managing your business, not sorting spreadsheets!

Anthony Presley, founder of TimeForge, understands the importance of easy to use employee management software:

“One of the biggest hurdles with any new software product is getting data into the software so it performs. With our CSV uploads and Point of Sale integrations, business owners can use TimeForge in minutes. Importing staff members, departments, pay rates and payroll codes is a point and click process with our upload capabilities.”

Sign up for a   free trial of our labor management tool today!

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Labor Management Software Update Simplifies Employee Scheduling

One of the features that makes TimeForge easier to use and more efficient than other labor management platforms is our newly released, visually-demonstrated weekly schedules. The new weekly schedule charts allow business owners and managers in the retail, restaurant and hospitality industries to save time and capital when scheduling staff, keeping businesses ahead of their competition.

While building an employee schedule, a comprehensive daily graph is visible to demonstrate an interactive version of the day’s schedule. While managers are building their staff schedule they can view a weekly staffing chart to see a visual representation of employees’ schedules, by position and times, in an organized, color-coded chart to make scheduling staff members easier than ever.

Easily Schedule Staff by Looking at the Weekly Schedule

Easily Schedule Staff by Looking at the Weekly Schedule

TimeForge founder Anthony Presley sought to solve some of the problems business owners often experience with employee scheduling:

“TimeForge has had daily staffing graphs and visualization for years, allowing managers and owners to quickly and easily visualize their staffing load throughout the day. Our new weekly graph extends this one step further, providing one click schedule validation and visualization. Managers can spot holes in the schedule where their business may be under or over-staffed.”

Take a look at our press release about the latest TimeForge features.

Sign up for a free trial of our labor management tool today!

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New Schedule Demo

Haven’t quite gotten started with TimeForge yet? Want to see some of what TimeForge can do for your business? Ready to see how fast TimeForge can build a schedule for you?

Please take a look at our latest demo video … in 4 minutes and 30 seconds we can show you the power of TimeForge as we add positions, create employees, build a schedule, and send the schedule to our staff members using email and text messages.

Get the Flash Player to see this movie.

You should be using an employee scheduling product to make your life easier! TimeForge can quickly and easily build your employee schedules, manage attendance, reduce labor costs, and streamline labor management. Sign up for a trial today!

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Convenience Stores

In a time of tight cost controls, workforce optimization for convenience stores is more important than ever. It’s complex, it’s time consuming, and it’s tedious. And it’s essential. Over-staff and you lose money. Under-staff and you lose customers.

Luckily, TimeForge can cut the time spent doing routine but time-consuming tasks like building a convenience store employee schedule from hours to seconds. And it gives you the tools you need to fine-tune your work force and reduce costs with attendance management controls.

Here’s an example: many convenience store managers spend hours just creating an employee schedule. You have to take a huge number of factors into consideration – your employees’ availability, skill levels, accrued PTO, time off or shift swap requests, the need for 24/7 coverage, and the busy (and not so busy) times in your store. Then you have to communicate the schedule to all your employees, redo it in the event of an unexpected illness or time-off requests (and find someone to fill in for the absent employee), and then communicate the updates to all the employees.

And that doesn’t even take into account attendance monitoring or labor forecasting – vital steps in this economy for optimizing your convenience store workforce and reducing costs.

Some of TimeForge’s Benefits for Convenience Store Operators Include…

  • Build efficient employee schedules for one or more locations – in seconds.
  • Record staff member availability, employee time-off requests, and other key information.
  • Export payroll to many popular payroll providers – such as Quickbooks, SurePayroll, ADP, Paychex, and CompuPay – with a single click.
  • Notify employees of schedules or schedule changes by text message or email – eliminating employee confusion and missed shifts while reducing turnover.
  • Stop early clock ins and late clock outs or buddy punching to provide immediate labor cost controls.
  • Remotely check on employees that are clocked in – using the web, Facebook, or a cell phone.
  • Provide remote access for employees to view work schedules, review timecards, request time off, change work availability, swap shifts with other staff members, and receive daily schedule alerts via email or text messages.
  • And much more …

TimeForge does more than build effective, efficient employee schedules quickly for your convenience store. TimeForge is also a powerful tool in workforce optimization for c-stores. With TimeForge you can also:

  • Automatically schedule employees with the strongest skills during your busiest times.
  • Be notified of potential labor shortages automatically for your c-store.
  • Monitor your labor costs – in real time on the computer, Facebook, iPhone, or Blackberry.
  • Utilize more than 3 dozen different reports to monitor labor costs and scheduling trends.
  • Avoid layoffs – or unnecessary hiring – by using your current staff more efficiently.
  • Try out various “what-if” scenarios to visualize staffing changes – without losing your original schedule.
  • Increase convenience store profits by 3-5%.

TimeForge is a complete labor management solution for convenience stores, providing one-click seamless access to employee scheduling, time and attendance, and payroll reports. Use the whole TimeForge product suite, or only the parts that your business requires.

Time is money. If you’re still not convinced, read what other TimeForge users say about the time and money they’ve saved with this powerful labor management software here. Or sign up today for your free trial and see for yourself.

TimeForge is a complete labor management solution for the restaurant and hospitality industry, providing one-click seamless access to employee scheduling, time and attendance, and payroll reports. Use the whole TimeForge product suite, or only the parts that your business requires.

Sign Up For Free Trial of TimeForge

Read more about TimeForge Scheduling, TimeForge Attendance, and TimeForge Daily Log.

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