August 21, 2008 , Lubbock, TX , It happens on every Friday of every work week in hospitality, restaurant, and retail businesses around the world. Employees call and want to know when they are scheduled to work during the upcoming week, but the manager hasn’t posted the schedule. Staff members are not able to plan their personal lives without the work schedule which creates conflicts and leads to employee terminations and resignations as soon as the schedule is posted. With labor scheduling software tools, management can reduce schedule conflicts, minimize turnover, and improve profitability at their business.
Managing a labor force requires scheduling part-time and full-time employees properly before they are needed for work and also tracking when employees clock-in and clock-out. Good managers reduce the difference between the theoretical work schedule and the actual hours worked while maximizing sales at the business. Improper employee scheduling leads to one of two circumstances:
- More employees are scheduled to work than are necessary – increasing payroll costs and reducing profits. Employees may be cut from the schedule without working their scheduled hours.
- Not enough employees are scheduled to work – decreasing sales and reducing profits. Employees must be called in to work, creating frustration and high turnover among personnel.
Neither option is desirable and the key to avoiding both situations is to monitor and refine the schedule at your business. As experienced managers know, building an accurate schedule takes several hours a week and must consider all of the following items:
- Availability sheets
- Communication and request log books
- Shift swaps and trading
- Minor rules
- Scheduled breaks
- Employee notifications
- Training and certifications
- And many other factors …
Using TimeForge, a web-based labor management system, managers quickly build accurate schedules while reducing turnover, enhancing communication, and improving retention. The recently updated TimeForge provides more time saving features, new pricing plans, and now includes a powerful Daily Log.
With a comprehensive labor management tool, payroll expenses are reduced and employee turnover is continually monitored. TimeForge keeps managers out of the back office and puts them back on the floor where they can directly influence the profits of the business.
TimeForge, www.TimeForge.com, develops easy-to-use software products to manage employee scheduling, time and attendance, and communication logs. TimeForge’s web-based product suite is designed to meet the demands of the retail and restaurant industries, providing solutions for both independent and chain operators.