According to the Wall Street Journal, the largest coffee retailer, Starbucks, is changing its scheduling system to have fewer employees work longer hours at its various locations. The goal of the new scheduling program is to reduce labor costs for the chain, while improving sales through customer familiarization with the on duty staff members.
Will the plan work? It’s very possible. With smart and accurate labor scheduling, Starbucks should be able to reduce turnover and keep employees happy while lowering their labor costs. However, if Starbucks begins over scheduling employees, the plan may actually backfire on them — creating higher levels of turnover, decreased profits, and lowering sales.
Are complicated employee scheduling practices taking up precious time at your business? Are you making the best possible labor schedule? How much turnover is created because of bad, or late, schedules? Did you know that TimeForge can reduce turnover, improve retention and increase profits at your business? Sign up today for a free trial!