Standard Operating Procedures, Employee Training, and Evaluations
Developing written Standard Operating Procedures (SOP) will address all front and back of the house operations. An effective SOP, coupled with a comprehensive employee training program, and an ongoing evaluation program, will show remarkable improvement in not only the environment within your restaurant, but also the profit that your business sees.
Properly trained employees not only contribute to a positive customer experience, they also contribute to cost control by adhering to portion/inventory control procedures, by following other cost containment procedures identified by management. While food costs may be one of the biggest expenses faced by restaurant owners and operators, they can be manageable with effective systems and procedures enforced in the restaurant.
Labor costs could be as much as 30% of your expenses; TimeForge can help streamline and minimize labor costs through effective employee scheduling.