Quick service restaurants (fast food businesses) can be very challenging to manage. Three influencing factors directly determine the success, or failure, or a QSR restaurant, customers (sales), inventory, and labor. Of these three items, managers on a day-to-day basis have the most control over the labor, controlling costs, turnover, scheduling, and communications with staff members.
Restaurant managers must make sure that enough staff members are on site during busy hours, but managers must also be careful to cut staff when expected need begins to drop. Scheduling the right number of employees in a quick service restaurant is a constant challenge.
And with a busy restaurant business, managers don’t have time to babysit the time clock to watch employees clock in or out at the right time. Riding the clock (staff members who clock out late or clock in early), and buddy punching can both have disastrous effects on the bottom line for the business.
Other common labor management problems for a QSR business include:
- Schedule communications
- Changing availability
- Inexperienced / young staff members
- High turnover
- Buddy punching
- And more …
Over scheduling the restaurant will reduce profits with a bigger payroll. Under scheduling staff might cause customers to go elsewhere , reducing income.
Skillful scheduling of staff members for your QSR restaurant isn’t easy – it can be time consuming and tedious. Luckily, it doesn’t have to be.
TimeForge turns labor scheduling and attendance monitoring into a simple management task, giving you back your weekends and increasing the business profits, while keeping staff delighted and reducing turnover.
Read more about TimeForge QSR software, employee scheduling, and labor management for quick service restaurants.
TimeForge will reduce turnover and improve retention while freeing up manager time and increasing store profitability at your quick service restaurant! TimeForge employee scheduling and labor management software is used by owners and operators of quick service restaurants, and other hospitality, food-service, retail, and other service-oriented businesses around the world.