Checking the Translator and Connector

A common issue with TimeClocks, Fingerprint Scanners, Standalone Clocks is that they are no longer importing information in TimeForge. The issue arise when either the TimeForge Translator or Connector have been turned off or disabled. It is simple and quick fix to get your TimeClock properly running again.

Checking the Translator

Look for the fireball icon with the T in your taskbar icon tray. Double click on it.

Checking the Translator

The Translator program will pop up. Click on Tools and then on Services Status.

Checking the Translator

If the Translator is running you will see the Status as Running then you can close the window.

If the Translator is stopped, you will see the Status as Stopped then you will need to click on Start. You can close the window after the Status changes to Running.

Sync the Translator

Once you have the Translator running, you will need to sync it to update the data in TimeForge. Click on Tools and then Synchronize Now. When the sync completes, you can close the window.

Checking the Connector

Look for the fireball icon in your taskbar icon tray. Double click on it.

Checking the Connector

The Connector program will pop up. Click on Tools and then on Services Status.

Checking the Connector

If the Connector is running you will see the Status as Running then you can close the window.

If the Connector is stopped, you will see the Status as Stopped then you will need to click on Start. You can close the window after the Status changes to Running.

Sync the Connector

Once you have the Connector running, you will need to sync it to update the data in TimeForge. Click on Tools and then Synchronize Now. When the sync completes, you can close the window.

heartWhat some of our clients have to say ...

We are one year into it now, well past being enamored with the newness. We are married to TimeForge. It's as essential to us now as any of our management tools today, and we very happy about that.- Steve @ Hermosa Cyclery
We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.- Nicole @ Exit Premier Realty
The Timeforge scheduling system has not only increased our efficiency tremendously; decreased the errors in what is normally an error prone environment; it has also saved us ten times what it costs us each month.- Michael @ Tiara Cafe
I would highly recommend TimeForge to anyone making work schedules. ... What used to take 1-2 hours, now takes 15 minutes. The reports section is comprehensive and useful.- Lawrence Payne @ Mid Pacific Country Club
I've been really pleased with this latest version of TimeForge. I'm really getting familiar with this program and its become a great time saver! Keep up the good work!- Loren @ Fresh Produce
Before using TimeForge, creating a schedule took 2 hours. With TimeForge, it takes less than 10 minutes.- Gail @ Kerr Drug

Quick Contact

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Phone: 1 866 684 7191
Fax: 1 866 684 7191
E-Mail: info@timeforge.com

 

About TimeForge

The best tools available for managing labor in the retail, restaurant, food-service, and hospitality industries. Includes applicant tracking, time management, employee scheduling, payroll, and other labor management tools.

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