11
Nov

Using TimeForge, staff members can request time off, or change their availability. These types of requests, which can affect the hours worked, PTO, or the schedule, must first be approved or denied, by a manager or supervisor at your location.

Requests and Availability on the TimeForge Today page

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On the TimeForge Today page, you can see your labor dashboard - a screen that details the upcoming week, and many key items to keep track of. This includes shift swaps, open shifts, staff requests for time off, and messages as well as scheduled labor, and employees whom are currently on the clock.

After an employee requests time off (or time on), you will see several messages appear on your Today page, including the “Approve or Deny Pending Requests” link, and you will also see “Pending Requests” appear on the days that these requests actually occur.

To approve or deny these messages, click on the appropriate link.

Request Approval Process

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On the “Process Requests” page, you will see color-coded requests, and you can choose to Approve or Deny each request.

You can also view the type of request, notes about the availability request that staff members entered, and can review other employees whom have requested the same time off. For example, if other employees have had the same time period approved previously, TimeForge will show these staff members, and their requests, to you. Choose “Approve” or “Deny” to manage the request.

Additionally, you can see that TimeForge has predicted your necessary staffing levels, and will let you know if you are facing a staffing shortage, before approving time off requests.

Working Staff Members Who are Already Scheduled to Work

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It is inevitable that employees will need time off, even though they are already scheduled.

In this case, TimeForge will provide you with several options.

Of course, you can Deny the request, which will notify the staff member that they cannot have the time off.

- You can Find a Replacement, which will approve the request, and take you to the schedule to find a new employee for the shift.

- You can Operate Short Staffed, which will remove the shift from the schedule.

- You can turn the shift into a Bid shift, allowing staff members to bid to work the shift.

- You can also mark the shift as an Open shift, leaving it open to be staffed by management at a later date.

Send Messages to Staff based on Availability

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Once you decide to approve or deny a request or change in availability, TimeForge will automatically send a message to the staff member, letting them know of your decision.

Category : Employees Tab | Blog
10
Nov

Managing staff members, and when they want to work (and do not want to work) in TimeForge is easy! This video shows some of the more advanced features of TimeForge availability requests. Review time off requests, approve and deny work availability, and maintain staffing levels.

Get the Flash Player to see this movie.

Using TimeForge, availability requests can be easily managed and monitored and schedules can quickly be rearranged based on the needs of staff and management.

Category : Videos | Blog
26
Jun

TimeForge schedules are a collection of many shifts, and each shift is assigned a corresponding start and end time, as well as position (or job), and employee. Other information can be included with each shift, including whether the shift is for an “extra” staff member, the section or station being worked, and other pertinent information.

Shifts can easily be created for a specific day on the schedule or copied to other days on the schedule. Shifts can be grouped together into days on the schedule, and then can be used to create a template for future schedules. Additionally, shifts can be reassigned to other staff members, and are used by the TimeForge AutoScheduler to estimate anticipated needs for schedules in the future.

Shifts can be Viewed Graphically

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TimeForge shifts can be viewed graphically, for easy visual display of the staffing load for the day.

Adding and Editing Shifts is Easy

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Adding and editing shifts on a schedule is simple! Each shift needs to include a start time, end time, position, and an employee. In many cases, TimeForge can automatically pick the employee based on availability, requests, and automated suggestions from the TimeForge AutoScheduler.

Category : General TimeForge | Blog
30
Mar

Manager Manual

Ready to go with TimeForge? Not sure how to do something? Look below for the answers ....

In TimeForge, every manager is also a staff member, and staff members should read the Staff Manual to find out more about using TimeForge for themselves.  (Everything in the Staff Manual is applicable to managers as well)

Training Videos

Terminology - Getting Started

Today Tab

Setup Tab

Employees Tab

Schedules Tab

Sales Tab

Attendance Tab

Fingerprint Scanner

Category : Uncategorized | Blog