Can employees share an email address?
No. Each employee email address can only be assigned to one account, and each account can only be assigned to one email address.
Entries Tagged as 'email address'
How can I be notified of open shifts from co-workers?
TimeForge makes it easy to swap shifts with your co-workers. You can Give Up or Pick Up shift swaps with only a few clicks by reviewing your Upcoming Schedule and Shift Swaps inside of TimeForge.
However, TimeForge goes one step further. TimeForge can send you daily shift swap digests (email notifications) of all upcoming shifts that are available for Pick Up. Just check your email and click on the shifts you would like to request!
Set Up Your Daily Email Alerts
Login to TimeForge, and go to My Settings. Then, choose your Alerts tab. You will see the check box displayed above, make it is checked, and then Save your settings.
TimeForge won’t pester you with emails every time that another employee Gives Up their shift, but it will send you a daily digest, or summary, of all of the Shift Swaps that you are available to work.
For example, you will only be notified of shifts that are:
- In your department, and of a position that you can work
- At a location or store that you can work
- Do not overlap with a shift you are already working
- During times where you are currently available
Check your email on a daily basis for eligible shift swaps that TimeForge sends to you.
Of course, you can always go to the TimeForge website to search for upcoming shifts at your convenience!
How can I view my schedules and time card on Facebook?
TimeForge will allow you to view schedules, messages, time cards, and more using Facebook. Of course, you can always use a web browser, such as Mobile Safari or Opera Mini, to view the TimeForge website at www.TimeForge.com
Get to the Setup Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Setup tab, or click on the Change My Settings button.
Find the Facebook link
Locate the Access TimeForge on Facebook link. Click on this link.
Login to Facebook
Sign in to Facebook with your Facebook username and password.
Enter your TimeForge Username and Password
Sign in with your TimeForge username and password (just like you would on the www.TimeForge.com website)
View the TimeForge Facebook information
Facebook displays information about your account, including your schedules, time card, and messages. Managers / supervisors will see additional information, and can see whom is clocked in at the location, as well as sales information (if configured).
Visit our TimeForge Facebook page
At the bottom of the TimeForge application, you can click on the TimeForge Employee Scheduling link to go to the TimeForge Facebook page.
The TimeForge Facebook Page
Leave us a note about what you like, or want to see improved, and Become a Fan of TimeForge on Facebook.
How can I view my schedules and time card on my cell phone?
TimeForge will allow you to view schedules, messages, time cards, and more using any phone capable of reading an RSS feed. Of course, you can always use a web browser, such as Mobile Safari or Opera Mini, to view the TimeForge website at www.TimeForge.com
However, TimeForge schedules, messages, shift swaps, and much, much more can be viewed directly on your cell phone, iPhone, Blackberry, or other non-web browser reader by using RSS feeds.
TimeForge uses RSS feeds to deliver the information directly to your cell phone, and requires that your phone be able to read both encrypted RSS feeds (over an SSL connection), as well as secured RSS feeds (which require a username and password).
Please note: Not all RSS readers are capable of doing both SSL and security.
Get to the Setup Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Setup tab, or click on the Change My Settings button.
Find the RSS URL (the RSS Feed)
Locate the personal information RSS feed URL, which is located on the right hand side, and starts with:
https://www.TimeForge.com/Scheduler/rss.html
Managers may have several RSS feeds, which include information on different locations / stores within the business.
Add the TimeForge data to your RSS reader – Step 1
Each RSS program is slightly different in how it requires that you add a feed. In this example, we are using Sage, a popular RSS feed reader for the Firefox web browser.
Click on the Find icon. Other RSS readers may require that you enter the URL of the RSS feed. If that is the case, enter the RSS RSS URL directly into the software. This URL is most commonly:
https://www.TimeForge.com/Scheduler/rss.html
Some RSS readers (such as Viigo for the Blackberry) do support encryption, but do not support username and passwords. In some cases, these RSS readers can be coerced to support username and passwords by using a URL with the format of:
https://username:password@www.TimeForge.com/Scheduler/rss.html
For example, if your username is ‘abigail@timeforge.com‘ and your password is ‘testing123‘, the URL you would enter is:
https://abigail@timeforge.com:testing123@www.TimeForge.com/Scheduler/rss.html
Please note: This step only needs to be done one time.
Add the TimeForge data to your RSS reader – Step 2
Sage, like many mobile web browsers (such as Safari and Opera) will automatically find any relevant TimeForge RSS feeds. Click on the feed (“Timeforge’s Information“), and then choose Add Feed.
These feeds have a lot of information in them, and contain information such as:
- Upcoming schedules
- Shift Swaps and Open Shifts
- Time card information
- Approved, pending, and denied requests
- Messages from other staff members and management
- And other items …
View the TimeForge RSS Feed
Sage, or any RSS reader, will show the items relevant to your TimeForge account.
View Upcoming Work Schedules
Use the TimeForge RSS feed to get upcoming schedule information directly on your cell phone, at any time, without browsing the web.
View or Send Staff Member Messages using TimeForge
Using the TimeForge RSS feed, you can easily view and send TimeForge messages.
How can I send a message to other staff members?
TimeForge’s messaging system provides a single location for convenient and simple work related messages. Messages sent through TimeForge are sent as both email messages, and are also available as TimeForge messages when logged into TimeForge.
To send and receive messages, make sure that you have provided an email address on the TimeForge “Setup” page.
Get to the Messages Page on the Schedules Tab
First, navigate to the “Schedules” tab, and then the “Messages” sub-tab.
From the “Today” Tab, you can click on the Schedules tab, or click on the I Have Unread Messages button.
Navigate to the Messages Page
The “Messages” page displays all incoming / received messages from managers and other staff members, as well as messages that you have sent to other team members.
Send a Staff Message
The last several messages sent through TimeForge are listed in the Sent Messages section.
To send a new message, click on Send a Message.
Choose Staff Members and Send Your Message
Choose the staff members that should receive your message, and enter an appropriate message. Selected individuals will receive notification of the message through their TimeForge account as well as through email. Click on Send a Message to send the message.
Staff members are displayed in an easy to read / locate fashion, and you can send a message to multiple staff members by simply selecting all of the staff member names. Team members and managers that do not have a TimeForge account are shown with a line drawn through them, as these individuals cannot receive messages using TimeForge.
Please note: If the recipient of your message responds via email, it will be delivered to your email account that is registered with TimeForge.
Review Sent Messages
At any time, you can review the status of messages sent using TimeForge.
TimeForge records the message date and time, the actual message, and the number of recipients (click on the Sent Messages link to see which staff members the message was sent to) . If an email address for the recipient(s) was configured with TimeForge, emails were also sent to these coworkers, and anyone that has viewed the message will be displayed in the Viewed Messages link.
Please note: TimeForge cannot accurately record any message that is read via the recipients email account, so the number listed in Viewed Messages is likely lower than the actual number of read messages.
How do I edit or delete a Request?
Editing and deleting requests and changing availability is easy with TimeForge!
Prior to manager approval, Pending Requests can be edited or deleted.
After a request is approved by management, you cannot edit the request, but you may delete it.
Get to the Requests Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Requests tab.
Requests that are not yet Approved can be Edited
Requests that are pending manager approval can be seen on your Request Calendar with a small cautionary icon next to them. These requests may also be edited, or deleted.
Once a request is approved or denied by management personnel, you will not be able to edit the request.
Delete or Edit Pending Requests
If you have made a mistake in the request, you can delete the request from this screen, prior to manager approval.
Pending Requests
After a request or change to availability has been made, you can see the request and status on your Today page.
How do I create a Request or change my Availability?
Creating requests and changing availability is easy with TimeForge!
Staff requests are immediately sent to management for manager approval, and you will receive notifications through TimeForge and email when your request is approved or denied.
Get to the Requests Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Requests tab.
View the Request Calendar
The Request Calendar shows the current week, and any requests or availability that has been set for the current week. You can navigate around this page by clicking on the Previous Week or Next Week buttons. Alternatively, you can choose a date from the calendar, and jump directly to the work date.
To create a request or update your availability, click on the date links, or click and drag your mouse on the date and times you are interested in requesting off.
Fill out the Create New Preference Pop-Up
After clicking on a date on the Calendar, the above pop-up will be displayed.
Choose the appropriate request (Wants to work, Available to work, Does not want to work, or Unavailable to work), enter a reason for management to review, and if necessary, choose a Request Type (such as Sick or Vacation).
The Happens selection can be modified so that the request can happen:
- One time: The request occurs only once on the start date
- Daily: The request occurs every day between a start date and end date
- Every weekday (Mon – Fri): The request happens on Monday, Tuesday, Wednesday, Thursday, and Friday’s in between the start date and the end date
- Every weekend (Sat – Sun): The request happens on Saturday’s and Sunday’s in between the start date and the end date
- Every Mon, Wed, and Fri: The request occurs on Monday, Wednesday and Friday’s in between the start date and the end date
- Every Tue and Thurs: The request occurs on Tuesday and Thursday’s in between the start date and the end date
- Weekly: You can pick which days of the week the request occurs on
- Monthly: The request can occur either monthly or based on the day of the month.
At the bottom of the pop-up window, you can see a written version of what the request will look like on the calendar.
Click Next to continue.
Enter your own Time Range for a Request or Availability Change
Rather than click on an actual date (such as the previous example), TimeForge will allow you to make a request for specific parts of the day. You can enter your own time range (as depicted above), or you can choose from predefined Work Periods or Day Parts, if management has previously defined these time ranges.
Click Next to continue.
Requests may be denied if made too early
Managers can require that all requests and availability changes be made several days in advance, to ensure that their labor schedule is not disrupted carelessly. In this example above, requests must be made at least 3 days in advance, and TimeForge will not allow you to continue.
If you have an emergency request, please speak directly with your manager, or send them a message using TimeForge.
Pending Requests
After a request or change to availability has been made, you can see the request and status on your Today page.
I think TimeForge rocks! How can I recommend it to a friend?
TimeForge is changing how labor management, employee scheduling, and time management is done in businesses around the world. If TimeForge has affected how you schedule your time, we’d love for you to tell your friends about it!
Get to the Setup Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Setup tab, or click on the Change My Settings button.
Click Recommend TimeForge to a friend.
On the “Setup” tab, click on Recommend TimeForge to a friend.
Enter the friend’s email address, and enter a custom email message
Enter your friend’s email address in the “Send to:” field. You can also customize the Message Subject, and the actual message.
Click on Submit when you are done to send the message.
How can I receive text messages or emails about my work schedule?
TimeForge can send nightly emails about upcoming shifts that you are scheduled to work. In addition, your management team may use your email address to contact you about important work messages.
In addition to nightly email messages, TimeForge can send a reminder text message to your cell phone before shifts start, and can notify you of successful / approved shift swaps by text message as well.
To enable this functionality, TimeForge needs to know your email address and cell phone number.
Get to the Setup Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Setup tab, or click on the Change My Settings button.
Enter your email address and cell phone number in TimeForge
On the “Setup” tab, enter your email address into the “My Email” field, you can also enter your cell phone number into the “My Cell Number” field.
Identify which Alerts you want to Receive
TimeForge can generate a number of different email and text message alerts, based on the information that you would like to know about.
For example, you can receive daily schedule reminders as text or email messages. You can also be notified of bid shifts, or when other co-workers want to swap shifts with you. Other notifications include when shift swaps are approved or denied, or when a request is approved or denied by management.
If you would like to be notified about upcoming schedules, choose the check box which starts with “I would like to be emailed…” You will receive nightly emails about any posted schedules. The number in the drop-down box (above shown as “2“) is the number of days you would like to be notified, and can be set up to 30 days.
Note: You will only be able to receive information about schedules that your management team has posted.
If you would like to be notified about upcoming shifts, choose the check box which starts with “I would like to be sent a text message …”. TimeForge will send you a text message before the shift begins as a reminder of your upcoming work schedule.
Note: You may be charged by your cell phone carrier to receive the text message. TimeForge is not liable for any text messaging charges that you may receive from your carrier.
Click on Save My Settings when you are done.
How do I change my email address?
Changing the email address that receives nightly schedule reminders, TimeForge messages, and other relevant information is easy to do.
Get to the Setup Tab
First, navigate to the “Setup” tab. From the “Today” Tab, you can click on the Setup tab, or click on the Change My Settings button.
Enter your email address in TimeForge
On the “Setup” tab, enter your email address into the “My Email” field.
If you would like to be notified about upcoming schedules, choose the checkbox which starts with “I would like to be emailed…” You will receive nightly emails about any posted schedules.
Click on Save My Settings when you are done.
What some of our clients have to say ...
We are one year into it now, well past being enamored with the newness. We are married to TimeForge. It's as essential to us now as any of our management tools today, and we very happy about that.
We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.
The Timeforge scheduling system has not only increased our efficiency tremendously; decreased the errors in what is normally an error prone environment; it has also saved us ten times what it costs us each month.
I would highly recommend TimeForge to anyone making work schedules. ... What used to take 1-2 hours, now takes 15 minutes. The reports section is comprehensive and useful.
I've been really pleased with this latest version of TimeForge. I'm really getting familiar with this program and its become a great time saver! Keep up the good work!
Before using TimeForge, creating a schedule took 2 hours. With TimeForge, it takes less than 10 minutes.
Quick Contact
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Phone: 1 866 684 7191
Fax: 1 866 684 7191
E-Mail: info@timeforge.com
About TimeForge
The best tools available for managing labor in the restaurant, retail, food-service, and hospitality industries. Includes time management, employee scheduling, and other labor management tools.
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