In many restaurants, retail businesses, and other industries, staff members are required to work with two different concepts for work preferences:
Availability is when you are normally available to work. For example, you may be available on Monday, Wednesday, or Friday from 8am – 2pm. Perhaps you are not available to work on Tuesdays or Thursdays because of school conflicts, or another job. Availability sheets are commonly passed out on a continuous basis (school semesters are common) and are filled out by staff members.
Requests are normally one-time changes to your normal availability. For example, you may be available next Tuesday to work, because your professor canceled class. In many locations, requests are placed in some sort of log book – either an industry specific manager log (such as a Red Book from Red Book Solutions or a Beat Yesterday book) or a simple spiral notebook or binder.
TimeForge supports both types of work preferences from a single Availability & Requests page. Recurring requests can be be made within TimeForge, similar to an Availability sheet and individual daily Requests can also be made within TimeForge.
TimeForge supports 4 different types of Availability and Requests that enable staff members to easily customize their work schedule.
– Wants to work: If you would like to work a particular shift, for example on a day that works well with your schedule, create a Wants to work request.
– Available to work: By default, you are always available and can be scheduled to work. Create either Wants to work, Does not want to work, or Unavailable to work requests to change your availability.
– Does not want to work: These requests indicate that you would prefer to not work, but can work if required.
– Unavailable to work: If you cannot work, an Unavailable to work request will ensure that you are not placed on the schedule during this time frame.
Note: Staff requests and changes to availability are sent to your management team for approval, and you will be notified through TimeForge and by email (if your email account is set up) once they are approved.