Create a request or change your availability

Creating requests and changing availability is easy with TimeForge!

Staff requests are immediately sent to management for manager approval, and you will receive notifications through TimeForge and email when your request is approved or denied.

In many restaurants, retail businesses, and other industries, staff members are required to work with two different concepts for work preferences:

Availability is when you are normally available to work. For example, you may be available on Monday, Wednesday, or Friday from 8am – 2pm. Perhaps you are not available to work on Tuesdays or Thursdays because of school conflicts, or another job.  Availability sheets are commonly passed out on a continuous basis (school semesters are common) and are filled out by staff members.

Requests are normally one-time changes to your normal availability. For example, you may be available next Tuesday to work, because your professor canceled class. In many locations, requests are placed in some sort of log book – either an industry specific manager log (such as a Red Book from Red Book Solutions or a Beat Yesterday book) or a simple spiral notebook or binder.

TimeForge supports both types of work preferences from a single Availability & Requests page. Recurring requests can be be made within TimeForge, similar to an Availability sheet and individual daily Requests can also be made within TimeForge.

TimeForge supports 4 different types of Availability and Requests that enable staff members to easily customize their work schedule.

  – Wants to work:  If you would like to work a particular shift, for example on a day that works well with your schedule, create a Wants to work request.

  – Available to work:  By default, you are always available and can be scheduled to work. Create either Wants to work, Does not want to work, or Unavailable to work requests to change your availability.

  – Does not want to work:  These requests indicate that you would prefer to not work, but can work if required.

  – Unavailable to work:  If you cannot work, an Unavailable to work request will ensure that you are not placed on the schedule during this time frame.

Note: Staff requests and changes to availability are sent to your management team for approval, and you will be notified through TimeForge and by email (if your email account is set up) once they are approved.

Get to the Requests Tab.

Get to the Requests Tab.

  • Log in to your account
  • Click on the “Requests” tab

View the Request Calendar.

View the Request Calendar.

The Request Calendar shows the current week, and any requests or availability that has been set for the current week. You can navigate around this page by clicking on the “Previous Week” or “Next Week” buttons. Alternatively, you can choose a date from the calendar, and jump directly to the work date.

To create a request or update your availability, click on the date links, or click and drag your mouse on the date and times you are interested in requesting off.

Fill out the Create New Preference Pop-Up.

Fill out the Create New Preference Pop-Up.

After clicking on a date on the Calendar, the above pop-up will be displayed.

1. Choose the appropriate request (Wants to work, Available to work, Does not want to work, or Unavailable to work).

2. Enter a reason for management to review, and if necessary.

3. The Happens selection can be modified so that the request can happen:

  – One time:  The request occurs only once on the start date

  – Daily:  The request occurs every day between a start date and end date

  – Every weekday (Mon – Fri):  The request happens on Monday, Tuesday, Wednesday, Thursday, and Friday’s in between the start date and the end date

  – Every weekend (Sat – Sun):  The request happens on Saturday’s and Sunday’s in between the start date and the end date

  – Every Mon, Wed, and Fri:  The request occurs on Monday, Wednesday and Friday’s in between the start date and the end date

  – Every Tue and Thurs:  The request occurs on Tuesday and Thursday’s in between the start date and the end date

  – Weekly:  You can pick which days of the week the request occurs on

  – Monthly:  The request can occur either monthly or based on the day of the month.

TimeForge will also allow you to make a request for specific parts of the day.  You can enter your own time range (as depicted above).

Click “Next” to continue.

Requests may be denied if made too early.

Requests may be denied if made too early.

Managers can require that all requests and availability changes be made several days in advance, to ensure that their labor schedule is not disrupted carelessly. In this example above, requests must be made at least 7 days in advance, and TimeForge will not allow you to continue.

Note: If you have an emergency request, please speak directly with your manager, or send them a message using TimeForge.

Pending Requests.

After a request or change to availability has been made, you can see the request and status on your “Today” page.

heartWhat some of our clients have to say ...

We are one year into it now, well past being enamored with the newness. We are married to TimeForge. It's as essential to us now as any of our management tools today, and we very happy about that.- Steve @ Hermosa Cyclery
We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.- Nicole @ Exit Premier Realty
The Timeforge scheduling system has not only increased our efficiency tremendously; decreased the errors in what is normally an error prone environment; it has also saved us ten times what it costs us each month.- Michael @ Tiara Cafe
I would highly recommend TimeForge to anyone making work schedules. ... What used to take 1-2 hours, now takes 15 minutes. The reports section is comprehensive and useful.- Lawrence Payne @ Mid Pacific Country Club
I've been really pleased with this latest version of TimeForge. I'm really getting familiar with this program and its become a great time saver! Keep up the good work!- Loren @ Fresh Produce
Before using TimeForge, creating a schedule took 2 hours. With TimeForge, it takes less than 10 minutes.- Gail @ Kerr Drug

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