How do I Schedule Breaks for Staff?

The TimeForge Breaks module inside of TimeForge Scheduling is a powerful and flexible management system for scheduling breaks and meal periods for staff members. TimeForge Breaks are controlled using the Break Rules, and translate into scheduled breaks that can be controlled and monitored using TimeForge Attendance, or with a worksheet and signatures by staff members.

Navigate to the Schedules Tab

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If you are using TimeForge Scheduling, you can add new schedules and breaks for staff members. To start, navigate to the Schedules tab.

Edit Your Schedule

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Pick a schedule that you would like to edit. Or you can add a new schedule to begin adding shifts and breaks for your staff.

Choose a Shift

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Then pick an employee, and then a shift. if there is not a shift available already, you may add a new shift.

Navigate to the Breaks Tab

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At the top of the add-edit shift screen, there is a Shift tab and a Breaks tab. Choose the Breaks tab to display scheduled breaks, or schedule new breaks.

Please Note: If you do not see the Breaks tab, there are no configured Break Rules. TimeForge requires that Break Rules be configured before individual breaks can be laid out for shifts. Setting up Break Rules will allow the TimeForge software to automatically schedule and stagger breaks for staff members.

Add Breaks for the Shift

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To schedule breaks for the shift, click on Add More Breaks.

Set Break Parameters

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Configure the time, the duration, and the type of break that you want for this shift. When you are finished adding breaks for this shift, click on the Shift tab and click on Save to save the shift.

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How Do I Create Daily Labor Templates By Employee?

Schedule Templates are 24-hour periods of time that reflect a single day of a schedule. In some industries, these are called “Master Schedules“, or “Master Work Schedules“.

You can use templates to organize your staffing requirements in advance of making the actual schedule, allowing you to easily and quickly build a staff schedule. Templates can be created for any number of scenarios, and there are no limits on the number of templates in your account.

Templates allow you to rapidly build a schedule by spending some time in advance, thinking about your labor requirements.

In this lesson, we will build schedule templates for two staff members, and then use these templates to build a schedule.

Navigate to the Schedules Tab

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To manage templates, navigate to the Schedules tab, and then the Templates sub-tab, where you will see a list of templates for your location and/or departments.

Edit Schedule Templates

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Choose the Edit Schedule Templates link.

Add a New Schedule Template

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You can add a new template by clicking on the “Add a New Schedule Template” button, and then enter a name or description, and click “Save” to continue.

Add Shifts to the Daily Template

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Editing a template is similar to working with a staff schedule in the TimeForge Daily View.

Select the start time, end time, and position for each shift, and then choose the employee you would like to have work the shift. Just like the schedule Daily View, templates can be built by position or by employee, based on your business needs.

You can also build Templates using Work Periods (commonly called Day Parts), if you would like, by clicking on the Work Period icon, next to the start time.

Employee Staffing with Schedule Templates

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Shifts on a template can be assigned to an employee, to the TimeForge AutoScheduler, or as a Bid or Open shift.

- AutoSchedule shifts allow the TimeForge AutoScheduler to choose the best fitting staff member, and will replace the AutoSchedule employee with the best fitting staff member when building the schedule.
- Open shifts will allow a manager to specify the assigned employee when building the schedule.
- Bid shifts can be requested by multiple employees, and the manager can choose the best staff member for the job.

There are several options that can be chosen for each shift by clicking on the Properties link, the small pencil, next to the shift. Options include whether the staff member is an Extra or is On Call, the Skill Level necessary to work the shift, and the number of staff members required for the shift.

In this case, we have built a very simple template with a single shift.

We will Save this template, and create a new template for another staff member.

Build a Schedule Template for Another Staff Member

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Just like the previous template, we are creating a template with a single shift for another staff member.

Save this template, and then go build an actual schedule.

Navigate to the Schedules Page

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Go to the Schedules page and build a schedule.

Create a New Schedule

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Click on “Add A New Schedule“.

Choose Dates for the Schedule

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Choose the date range for the Schedule, and name the schedule to continue.

Choose One or More Schedule Templates

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When building your schedule, you can choose one or more schedule templates for each day.

In this case, we have chosen to schedule Anthony and Daniel on Sunday, using the templates we built previously.

When we are ready to have TimeForge build the schedule for us, simply click on Assign Employees. TimeForge will then copy the shifts inside of your templates to the schedule, and will assign staff members to work if necessary.

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How do I use Schedule Templates to Create a Work Schedule?

After creating several daily templates, or weekly templates, you can begin making a schedule using the templates.

Templates allow you to rapidly build a schedule, if you will simply spend some time in advance thinking about your labor needs.

Use Schedule Templates to quickly and easily manage your workforce, and reduce the amount of time that you must spend changing the schedule on a weekly basis.

Add a Labor Schedule

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Navigate to the Schedule tab, then the Schedule sub-tab, and create a new schedule. Choose an applicable start and end date, name your schedule, and if necessary, choose other options such as the department or sales type.

Choose Weekly Templates and Daily Templates

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If you have templates set up at your location or store, you will see a screen prompting for you to use templates to quickly build your schedule. Choose an appropriate Weekly Template, or alternatively, identify specific templates for each day of your schedule.

When you are ready to build the schedule, choose “Assign Employees”.

Review the Created Schedule

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TimeForge will then create your schedule, based on the templates you have chosen. TimeForge will assign employees where they are available, create Open and Bid shifts, and may attempt to run the AutoScheduler if any AutoSchedule shifts are available.

If staff members are unavailable to work, but have been indicated to work in the template, TimeForge will normally run the AutoScheduler to find you a better fit for the schedule. The software will then notify you of any changes it needed to make, based on staff availability or staffing shortages.

Create a Template based on the Work Schedule – Daily View

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Additionally, while editing the schedule, you can create a template, or use an existing template, for a single day. This gives you greater flexibility while managing your work force.

In the TimeForge Daily View, click on the Use Templates link to add shifts from a template to the day, or click on the Make Templates link to create a template based on the shifts you have already created.

Create a Template based on the Work Schedule – Detail View

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In the TimeForge Schedule Detail, click on the header for the day, and you will also be able to Use a Template, or Make a Template.

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How Do I use Weekly Templates?

After creating several templates, you can choose to group templates into weekly templates to mirror your labor needs for any given week.

Use Schedule Templates to quickly and easily manage your workforce, and reduce the amount of time that you must spend changing the schedule on a weekly basis.

Navigate to the Schedules Tab

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To manage weekly templates, navigate to the Schedules tab, and then the Weekly Templates sub-tab, where you will see a list of applicable Weekly Templates.

Choose Edit Weekly Templates

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Choose Edit weekly templates to access the weekly templates.

Add or Modify a Weekly Schedule Template

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You can add a new Weekly template by clicking on “Add New Weekly Template“.

Changing the Weekly Template Information

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Enter an applicable Description, and then choose the appropriate template for each day of the week.

When you are done, click on Save.

Using Weekly Schedule Templates with Departments

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If you are using TimeForge Departments, you will notice that weekly templates are separated into departments.

This allows you to create weekly templates for each department, without worrying about positions and staff members that are not in your department.

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How Do I Create Daily Labor Templates?

Schedule Templates are 24-hour periods of time that reflect a single day of a schedule. You can use a template to organize your labor requirements in advance of the actual schedule, allowing you to easily anticipate upcoming staffing needs.

Templates allow you to rapidly build a schedule, if you will simply spend some time in advance thinking about your labor needs.

For example, you might create a template for Monday through Thursday, and then separate templates for Friday and Saturday. Or, you might create templates for each day of the week, with templates for Monday night football, holidays, or other special occasions. There are no limits on the number of templates that you can have.

Navigate to the Schedules Tab

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To manage templates, navigate to the Schedules tab, and then the Templates sub-tab, where you will see a list of applicable templates.

Choose to Edit Schedule Templates

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Choose the Edit Schedule Templates link.

Add a New Schedule Template

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You can add a new template by clicking on “Add a New Schedule Template”, then enter an applicable name or description, and click “Save” to continue.

Add Shifts to the Daily Template

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Editing a template is similar to working with a work schedule in the Daily View.

You select a start time and end time for the shift, an applicable position, and then choose an employee. Just like in the scheduling Daily View, you can build the template by position or employee, based on your business needs.

You can build Templates using Day Parts, or Work Periods, if you would like, by clicking on the Work Period icon.

Labor Staffing Options with Schedule Templates

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Also, just like the TimeForge schedules, each shift can be assigned directly to an employee, or to the TimeForge AutoScheduler. When building the actual schedule using this template, the AutoScheduler will find the best fit for your schedule, and will replace the “AutoSchedule” employee with the best fitting staff member for that time period.

Alternatively, you can choose to leave the shift Open, meaning that a manager will later choose the appropriate employee, or you can set the shift to be a Bid shift. Bid shifts allow multiple staff members to try to pick up a single shift, allowing management to choose the best fitting staff member.

There are several options that can be chosen for each shift by clicking on the Properties link, the small pencil, next to the shift. Options include whether the staff member is an Extra or is On Call, the Skill Level necessary to work the shift, and if the shift requires more than one employee to come in, then you can change how many staff members are needed to work.

Labor Scheduling Templates with Departments

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If you are using TimeForge Departments, you will notice that templates are separated into departments. This allows you to create specific templates for each department, without worrying about positions and staff members that are not in your department.

You can also make a copy of the template by choosing “Make Copy“.

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How do I use Employee Schedule Snapshots?

TimeForge schedules are saved automatically when any field is modified – but sometimes it is useful to save the current schedule before making any modifications – so that you may come back to the previous employee schedule if necessary.

Schedule Snapshots allow you to archive / save the current version of the schedule, along with some quick stats about the number of shifts, and the cost of the schedule. At any point in time you can easily restore a previously saved Schedule Snapshot. Simply choose which snapshot you’d like to restore, and your employee work schedule will immediately roll back to the previously saved Schedule Snapshot.

Employee Schedule Snapshots are available on the Schedule Detail page, and are very useful for:

* Integrating newly hired staff members (Identifying which shifts can be moved around to accommodate the new employees)
* Rolling back to a previous version of the current work schedule
* Identifying shifts that can be removed or modified to reduce labor costs
* Viewing the effects of a drastic schedule change or shift swap prior to actually “doing it”
* And other “What If?” scenarios with the employee work schedule and staff members

Create a Schedule Snapshot

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To view Schedule Snapshots, or create a new one, click on the “View Schedule Snapshots” button at the bottom of the Schedule Detail page.

Click on “Create a Snapshot” to create a schedule snapshot. Schedule snapshots can only be used with schedules that are not yet posted.

Review Work Schedule Snapshots

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Previous Schedule Snapshots are visible in the “View Schedule Snapshots” pop up window.

Listed with each snapshot is the date and time the snapshot was created, the number of shifts in the schedule, the total number of labor hours scheduled, and the estimated labor cost (schedule cost) for the snapshot.

To restore a schedule snapshot, simply click on the radio button next to the desired snapshot, and then click on “Restore a Snapshot“. After a few seconds, your schedule will be restored to the selected snapshot.

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How can I read messages sent to me by other staff members?

TimeForge’s messaging system provides single location for convenient and simple work related messages. Messages received through TimeForge can be viewed as both email messages, and are available as TimeForge messages, which can be reviewed by email or when logged into TimeForge.

To send and receive messages, make sure that you have provided an email address on the TimeForge “Setup” page.

Get to the Messages Page on the Schedules Tab

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First, navigate to the “Schedules” tab, and then the “Messages” sub-tab.

From the “Today” Tab, you can click on the Schedules tab, or click on the I Have Unread Messages button.

Navigate to the Messages Page

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The “Messages” page displays all incoming / received messages from managers and other staff members, as well as messages that you have sent to other team members.

Read a TimeForge Message

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The last several messages received by TimeForge are listed in the Incoming Messages section. To read a message, click on View Message.

Viewing a Message

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After clicking on View Message, a pop-up displaying the actual message will appear in TimeForge. Additionally, the message will be marked as Viewed.

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How can I send a message to other staff members?

TimeForge’s messaging system provides a single location for convenient and simple work related messages. Messages sent through TimeForge are sent as both email messages, and are also available as TimeForge messages when logged into TimeForge.

To send and receive messages, make sure that you have provided an email address on the TimeForge “Setup” page.

Get to the Messages Page on the Schedules Tab

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First, navigate to the “Schedules” tab, and then the “Messages” sub-tab.

From the “Today” Tab, you can click on the Schedules tab, or click on the I Have Unread Messages button.

Navigate to the Messages Page

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The “Messages” page displays all incoming / received messages from managers and other staff members, as well as messages that you have sent to other team members.

Send a Staff Message

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The last several messages sent through TimeForge are listed in the Sent Messages section.

To send a new message, click on Send a Message.

Choose Staff Members and Send Your Message

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Choose the staff members that should receive your message, and enter an appropriate message. Selected individuals will receive notification of the message through their TimeForge account as well as through email. Click on Send a Message to send the message.

Staff members are displayed in an easy to read / locate fashion, and you can send a message to multiple staff members by simply selecting all of the staff member names. Team members and managers that do not have a TimeForge account are shown with a line drawn through them, as these individuals cannot receive messages using TimeForge.

Please note: If the recipient of your message responds via email, it will be delivered to your email account that is registered with TimeForge.

Review Sent Messages

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At any time, you can review the status of messages sent using TimeForge.

TimeForge records the message date and time, the actual message, and the number of recipients (click on the Sent Messages link to see which staff members the message was sent to) . If an email address for the recipient(s) was configured with TimeForge, emails were also sent to these coworkers, and anyone that has viewed the message will be displayed in the Viewed Messages link.

Please note: TimeForge cannot accurately record any message that is read via the recipients email account, so the number listed in Viewed Messages is likely lower than the actual number of read messages.

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How can I view other employee’s schedules?

Using TimeForge, you can see when other staff members / coworkers are working, and can review the schedule for the entire location.

Get to the Other Employee Schedules Page on the Schedules Tab

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First, navigate to the “Schedules” tab, and then the “Other Employee Schedules” sub-tab.

From the “Today” Tab, you can click on the Schedules tab, or click on the Other Employee Schedules button.

Navigate to Other Employee’s Schedules

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TimeForge will allow you to view the schedules of other employees / staff members.

To view the schedule, enter a date range into the boxes, and click on Go.

View Other Employee’s Work Schedules

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The planned work schedule for the selected time period can be seen on the Other Employee’s Schedules page. Employees are listed, along with the dates and their scheduled work shifts.

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How do I pick up a shift (to pick up extra hours or shifts)?

You can Pick Up shifts that have been assigned to other employees, or you can contact other employees who are working shifts that you would like to pick up. Both of these shift pick up steps can be done on the Shift Swaps page.

Please note: You are not responsible for any picked up shift until the shift is approved by your management team, and your manager or TimeForge notifies you of the successful shift swap. You will see approved shift swaps on your Upcoming Schedules page.

Get to the Shift Swap Page on the Schedules Tab

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First, navigate to the “Schedules” tab, and then the “Shift Swaps” sub-tab.

From the “Today” Tab, you can click on the Schedules tab, or click on the Shift Swaps Available button.

Review Available Shifts, or Find A Shift

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TimeForge provides two ways to look for shifts to pick up, if you would like to work extra hours.

1. Find Shifts. You can search for shifts on a certain date, which start at a time that you specify. The shifts that TimeForge locates may not be given up yet by the staff member that they are assigned to. For example, you can search for a shift that starts on Thursday, March 19, 2009 and starts after 9:00pm.

2. Pick Up an Available Shift. Qualifying shifts that have already been given up by other staff members are listed beneath the Find Shifts section. These shifts display the date, length of the shift, position, and the employee that is currently assigned to work the shift. If the shift swap is approved, you will be replacing the Assigned Employee.

Pick Up a Found Shift

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After searching for shifts using the Shift Swaps page, any found shifts are displayed directly beneath the Find Shifts screen, and are easily identified by the Request to Pick Up this shift link. This shift is currently assigned to another staff member, and that coworker has not yet Given Up the shift.

TimeForge will send a message to the employee (in this case “C Bartender“) on your behalf after you click on Request to Pick up this shift

If the employee agrees to allow you to pick up the shift, a manager must approve the shift swap. Once the shift swap is approved, TimeForge assigns the shift to your account, and will notify you that the shift is now your responsibility.

Pick Up an Available Shift

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Alternatively, instead of searching for a shift to pick up, you can simply click on the Pick Up link next to an already available shift.

After clicking on the Pick Up link, TimeForge will request that a manager approve the shift swap. If the shift swap is approved, you will be notified, and TimeForge will assign the shift to your account (visible on the Upcoming Schedules page).

If the shift swap is denied, you will not be notified (this reduces the amount of email that you might get from TimeForge).

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heartWhat some of our clients have to say ...

We are one year into it now, well past being enamored with the newness. We are married to TimeForge. It's as essential to us now as any of our management tools today, and we very happy about that.- Steve @ Hermosa Cyclery
We really like the program so far. I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use.- Nicole @ Exit Premier Realty
The Timeforge scheduling system has not only increased our efficiency tremendously; decreased the errors in what is normally an error prone environment; it has also saved us ten times what it costs us each month.- Michael @ Tiara Cafe
I would highly recommend TimeForge to anyone making work schedules. ... What used to take 1-2 hours, now takes 15 minutes. The reports section is comprehensive and useful.- Lawrence Payne @ Mid Pacific Country Club
I've been really pleased with this latest version of TimeForge. I'm really getting familiar with this program and its become a great time saver! Keep up the good work!- Loren @ Fresh Produce
Before using TimeForge, creating a schedule took 2 hours. With TimeForge, it takes less than 10 minutes.- Gail @ Kerr Drug

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