August 21, 2008 – Lubbock, TX – It happens on every Friday of every work week in hospitality, restaurant, and retail businesses around the world. Employees call and want to know when they are scheduled to work during the upcoming week, but the manager hasn't posted the schedule. Staff members are not able to plan their personal lives without the work schedule which creates conflicts and leads to employee terminations and resignations as soon as the schedule is posted. With labor scheduling software tools, management can reduce schedule conflicts, minimize turnover, and improve profitability at their business.

Managing a labor force requires scheduling part-time and full-time employees properly before they are needed for work and also tracking when employees clock-in and clock-out. Good managers reduce the difference between the theoretical work schedule and the actual hours worked while maximizing sales at the business. Improper employee scheduling leads to one of two circumstances:

1. More employees are scheduled to work than are necessary - increasing payroll costs and reducing profits. Employees may be cut from the schedule without working their scheduled hours.
2. Not enough employees are scheduled to work - decreasing sales and reducing profits. Employees must be called in to work, creating frustration and high turnover among personnel.

Neither option is desirable and the key to avoiding both situations is to monitor and refine the schedule at your business. As experienced managers know, building an accurate schedule takes several hours a week and must consider all of the following items:

• Availability sheets
• Communication and request log books
• Shift swaps and trading
• Minor rules
• Scheduled breaks
• Lunches
• Employee notifications
• Training and certifications
• And many other factors ...

Using TimeForge, a web-based labor management system, managers quickly build accurate schedules while reducing turnover, enhancing communication, and improving retention. The recently updated TimeForge provides more time saving features, new pricing plans, and now includes a powerful Daily Log.

With a comprehensive labor management tool, payroll expenses are reduced and employee turnover is continually monitored. TimeForge keeps managers out of the back office and puts them back on the floor where they can directly influence the profits of the business.

About TimeForge
TimeForge, www.TimeForge.com, develops easy-to-use software products to manage employee scheduling, time and attendance, and communication logs. TimeForge's web-based product suite is designed to meet the demands of the retail and restaurant industries, providing solutions for both independent and chain operators.

Do you own or operate a retail or restaurant company?  Perhaps your store sells collectibles, health food products, cell phone accessories or curtains and rugs.  Regardless of the goods being offered, tightly controlling your labor expenses in the current economic climate is crucial to generate a profit.  Relevant employee expenses including payroll costs, training, and turnover should be properly managed.  With the proper procedures and a set of tools to assist with the complex chore of managing labor, your business can increase profitability.

One key to managing a labor force properly is to schedule part-time and full-time employees before they are needed for work (a theoretical work schedule), and then track the scheduled work against when employees clock-in and clock-out (the actual worked hours), a process known actual vs. theoretical, or AvT.  Good managers reduce the difference (variance) between the Actual hours worked and the Theoretical schedule, while maximizing the sales for the business.

Improper labor scheduling will lead to one of two circumstances for your business:

1. Too many employees are scheduled to work, increasing payroll costs, and reducing profits.  Alternatively, employees are sent home (or cut from the schedule) without working hours they were promised on the schedule.
2. Too few employees are scheduled to work, decreasing the number of sales that are made, and reducing profits.

Neither option is desirable, and the key to avoiding both situations is to monitor and refine the AvT at your business.

Smart managers constantly balance employee satisfaction against the needs of the business in an effort to keep payroll costs down, reduce turnover, and increase profits.  Turnover is extremely expensive, and a 2004 study by the Employment Policy Foundation found that the average turnover cost of a single full-time employee is $13,355.  To recover from the effects of the turnover of a single full-time employee, a retail store would need to sell more than 3,000 pairs of khakis priced at $35 each.  A restaurant would need to sell more than 7,613 children's combo meals at $2.50 each.

One way to reduce turnover at your store is to implement a labor scheduling tool such as TimeForge, an online employee scheduling solution.

Peter Edwards, owner of Zeb's General Store in North Conway, New Hampshire knows that proper employee scheduling is key to managing a retail business, especially a seasonal business.  Peter chose TimeForge to help him manage full-time and part-time shift labor at his store. reducing employee turnover and lowering labor costs.  Peter uses templates in TimeForge to rapidly build schedules for his business, and TimeForge automatically emails and text messages the schedule to his employees on a daily basis – notifying employees of their upcoming work schedule and keeping his staff happy.

Peter had this to say about TimeForge:

I own a retail company.  We employ 15 full time employees, and between 5 and 15 part time employees depending upon our season.  I signed up for the 90 day trial period and have been using the TimeForge program for about 45 days.  I have found the program to be easy to use and it hits the mark with respect to our staff scheduling needs.  The email notification aspect of the program is a great feature that I am sure our employees will like.

The most important aspect of TimeForge is the incredible customer support.  Responses to the help menu item are emailed within 24 hours, and a live person actually answers the phone to respond to your questions.  I look forward to using TimeForge and would be pleased to talk with any prospective user of the scheduling program.

If you would like to see what TimeForge can do for your restaurant, hospitality, or retail business, then please sign up today for a free trial or contact our sales department for more information about TimeForge.

How long does it take to make an employee schedule for your employees? It should take less than 5 minutes! Did you know that TimeForge can minimize costs and increase profits through effective employee scheduling at your pizza, restaurant, hotel, bar, club, or retail business. Sign up today for a free trial!

Managers Save Hours Making Employee Schedules, Reduce Turnover

Lubbock, TX – October 22, 2007 - Labor is one of two large cost centers in the food-service business, and can account for more than thirty-percent (30%) of the expenses in a well managed restaurant or club. Managers spend hours every week deciding how to schedule their labor force – time that could be spent with guests or managing other aspects of the business. Poorly scheduling the work force can result in severe negative consequences for the business including higher turnover, reduction in morale, and increased payroll expenses. In development for almost three years, the latest version of TimeForge.com provides a quick, simple, and affordable solution for managers to schedule their work force.

According to a recent study performed by TimeForge.com, managers in the restaurant, bar, and club industry spend between one and eight hours every week building their labor schedule. Scheduling employees is a complicated and thankless task, requiring that managers juggle availability sheets, request and manager log books, and sticky notes in addition to memorizing overtime regulations, labor laws, and the staffing needs of the business. With an average salary and benefits package of more than $62,500 per year, managers can cost a restaurant more than $1,000 a month to maintain a basic labor schedule. The latest version of TimeForge.com turns employee scheduling into an automated task that can be performed in a few minutes - saving thousands of dollars every year for the store.

TimeForge.com is an easy-to-use web application that can be accessed remotely by both employees and managers. The software currently assists more than 600 businesses schedule their employees, including many hospitality and food-service establishments such as restaurants, bars, hotels, clubs. However, other companies such as retail centers, health clinics, movie theaters, and realty companies are taking advantage of the easy-to-use and affordable scheduling software. “... I know that it is geared towards restaurants, but we are a real estate company and we love it because it is inexpensive and it is so easy to use." said Nicole, Managing Administrator for Exit Premier Realty.

The labor scheduling software comes with a number of features designed to make managing a schedule simple:

• Managers can display schedules in list, grid, or graphical formats.
• AutoScheduler™ system builds a complete schedule in seconds.
• Requests and employee availability are stored indefinitely, and automatically appear on the schedule.
• Employees are automatically notified by email and text messages of any posted schedule changes.
• Managers can compare theoretical schedules and actual payroll costs to calculate performance.
• Employees can swap shifts with other qualified employees.
• And much more!

Other users, such as Sherry, a manager at Music Man's BBQ, enjoy easy employee scheduling with the TimeForge.com AutoScheduler™ system. According to Sherry, “It's cut my time to make a schedule in half!” The AutoScheduler™ system considers millions of employee combinations based on factors such as availability, labor costs, employee strengths, and overtime regulations. The best schedule available for the business is calculated in seconds, and management can modify it where necessary.

If you manage employees, online labor scheduling software is a worthwhile investment. Properly managing labor saves time and money for the business, and improves the job satisfaction of both employees and managers. For more information about TimeForge.com, and to sign up for a Free Trial, visit the website at http://www.TimeForge.com

About TimeForge.com
TimeForge.com is the premier employee scheduling software, designed to provide fast ROI benefits to the business, and to meet the growing demands of the work force. TimeForge.com is affordable software that works for both independent and chain operations.

How long does it take to make your employee schedules? It should take less than 5 minutes! Did you know that TimeForge can streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, club, or business.

Offline Dedicated Scheduling Software

Offline restaurant scheduling software is more effective than both paper-pencil scheduling and POS-based scheduling modules. The software is specifically designed for scheduling restaurant personnel; it is created with your restaurant's specific needs in mind. Most of the available packages provide a method for inputting sales figures and tracking payroll costs using one or more metrics. These features enable management to balance scheduling needs with financial needs and make intelligent scheduling decisions based upon traffic and costs.

Because the software is so highly specialized and tuned to the restaurant industry, most users spend less time scheduling, while achieving optimal payroll savings. The unfortunate downside is the fact that the software is usually licensed to work on one computer at a time. There is an additional cost for adding more workstations if needed. While it is likely that only one workstation is needed at the physical restaurant location, the licensing restrictions precludes managers from working on the schedule at home or from any other remote location. Another downside is that there are upgrade costs whenever a new version is released. Not paying these costs result in out-of-date software that does not have the newest available features.

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

Pencil and Paper Scheduling

Scheduling with pencil and paper is the oldest method of scheduling and is widely used among owners and managers of small capacity restaurants and those restaurants with few employees and no complicated shift requirements. If you are running a restaurant with one cook, one counter waitperson and another to handle the handful of booths and tables, paper and pencil scheduling is probably the easiest and least expensive way to get the job done.

For all other types of restaurants, however, paper and pencil scheduling is inefficient and provides no decision support tools that can help a manager automatically forecast scheduling needs based upon historic trends. Pencil and paper scheduling also lacks a way to measure and track the schedule’s effects on payroll costs.

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

Fixed Labor Costs and Staffing

There is a certain fixed labor cost that a restaurant can not drop below without affecting service quality levels. These costs include the minimum staffing levels required to open the restaurant each day and do the prep work. Optimal staffing procedures call for gradually increasing scheduled wait and kitchen staff as the restaurant moves towards its daily peak traffic times and cutting staff as the volume wanes.

A schedule that looks good on paper may not actually work as the week progresses. Scheduling is constantly a work in progress that is governed by these guidelines:

1. Train shift managers to ensure that everyone is working to their full capacity.
2. Do not overstaff on shift managers.
3. Monitor kitchen, wait and support staff and adjust for peak and off-periods as necessary.
4. Senior management or owners should review schedules created by subordinates on a regular basis.
5. Establish and review cut policies to avoid over-staffing during slow periods.
6. Ensure that shift managers closely monitor staff to ensure that side-work and opening/closing duties are being performed efficiently and as quickly as possible.
7. Calculate payroll costs at the end of every pay period.
8. Monitor payroll percentages to be sure that they are in line with sales.
9. Adjust schedules during the week to reflect business realities.

It takes good scheduling skills and close monitoring to keep payroll costs under control but the end result will be a noticeable increase in profits.

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

How to Calculate the Payroll-to-Total-Sales Ratio and Other Ratios

1. Total all payroll costs for each shift.
2. Divide the total by each shift’s gross sales.
3. Multiply the result by 100 to convert the number into a percentage

Payroll-to-Total-Sales Ratio = ((Payroll/Sales) x 100)

There are other metrics available that some believe provide an even more accurate measurement of payroll costs. Here are three of the most popular:

The number of covers per labor hour (Total Labor Hours/Customer Count)
The total cost of labor per cover (Total Payroll Costs/Customer Count)
The total cost of labor per labor hour (Total Payroll Costs/Total Labor Hours)

All of these metrics provide a way to measure labor costs, but they don’t provide a solution for controlling labor costs. When used in conjunction with one another, and considering your restaurant's particular situation, these measurements and ratios can be helpful in pointing out problem areas within your business. These measurements alone should not be used as a launching point for major structural changes.

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

Scheduling Is Not Usually Simple

Scheduling is much more than simply anticipating customer volume and then ensuring that there are an adequate number of employees present to handle peak busy periods. Because payroll is one of the largest controllable expenses, it is important to understand the underlying financial metrics involved in controlling payroll costs while still maintaining optimum staffing levels.

One of basic metrics is the “payroll to total sales ratio” which encompasses all fixed and variable payroll expenses including management salary. Mangers who strive for more accurate measurements often include non-payroll costs such as entertainment fees paid to live performers.

How long does it take to make an employee schedule? It should take less than 5 minutes! Did you know that labor costs could be as much as 30% of your expenses? TimeForge can help streamline and minimize labor costs through effective employee scheduling at your restaurant, bar, or club.

Lubbock, TX – May 21, 2007 – TimeForge.com, a scheduling application designed for the food-service industry, was released in February and has been quickly adopted by the hospitality industry. For years, electronic scheduling has been a growing alternative to “pen-and-paper” scheduling, but most electronic systems have been overly complex and cumbersome to use. Employee scheduling is now simple! The TimeForge.com software is easy to use, quick to implement, and provides an effective combination of quality software and extensive features, with monthly programs starting under $10 / month.

Along with the basic ability to quickly and easily create schedules that work for your business (including multi-week or monthly schedules), TimeForge.com includes AutoScheduler™, an automatic scheduling tool developed with leading industry experts. The AutoScheduler™ program simplifies the creation of schedules by accurately balancing employee requests, payroll costs, and staffing requirements. With the click of a mouse, the AutoScheduler™ can create an entire 7-day schedule for your business in under 30 seconds! Blazing fast scheduling combined with industry-leading reports puts you and your managers back where you belong .... on the floor with your customers.

TimeForge.com will automatically alert employees of newly posted schedules and schedule changes on a continual basis. Employees can be notified through the TimeForge.com website, email, or even daily text message alerts. Multiple notifications provide a solid scheduling system that eliminates any confusion about staff responsibilities. TimeForge.com also reduces the amount of time that managers spend on the phone with employees. Employees can log in to their individual TimeForge.com accounts and enter a work request (time off, school schedules, work preferences, etc...); the manager can then approve or deny employee requests at their convenience.

TimeForge.com can save your business time and money, and can reduce confusion and tension between the management and staff.

Sign up for your free trial at www.TimeForge.com today!

About TimeForge.com
TimeForge.com is an employee scheduling application designed for the hospitality and restaurant industries. Currently used by more than 100 restaurants, bars, and clubs from all over the United States, TimeForge.com is designed from the ground-up to simplify the complicated process of employee scheduling, with a single task in mind: to put management back where they belong – on the floor with customers.